Elvis Oluoch
FORT WORTH,Texas
Summary
As a team lead i was responsible for coordinating and offering direction and guidance to workgroups with the aim of attaining various goals.
The Walmart team leader job description entails holding the sales team together, providing them with essential and effective training, and motivating them to reach sales goals.
I am a motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
6
6
years of professional experience
Work History
Team Leader
Walmart
Fort Worth, TX
01.2021 - 12.2023
- Established clear expectations for employees, providing guidance when needed.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored operations and reviewed records and metrics to understand company performance.
- Ensured compliance with all safety regulations in the workplace.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained daily inventory to facilitate successful material distribution.
- Conducted regular performance reviews to assess individual team member progress.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained a positive work environment that promoted collaboration between team members.
- Fostered positive employee relationships through communication, training, and development coaching.
- Offered training and support to keep team members motivated and working toward objectives.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Implemented strategies to take advantage of new opportunities.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Retail Sales Associate
Walmart
Fort Worth, TX
11.2017 - 03.2020
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
Education
Associate of Science - Information Science
Tarrant County College District
Fort Worth, TXSkills
- Complaint Resolution
- Quality Improvement
- Technical Support
- Team Supervision
- Client Service
- Work Planning
- Call Center Operations
- Work Planning and Prioritization
- Teamwork and Collaboration
- Client Support
Timeline
Team Leader
Walmart
01.2021 - 12.2023
Retail Sales Associate
Walmart
11.2017 - 03.2020
Associate of Science - Information Science
Tarrant County College District
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