Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Completed daily, weekly, and monthly checklists on apartments to maintain records of scheduled maintenance procedures.
Inspected and maintained equipment to keep items in top working condition.
Developed and implemented strategies to improve maintenance processes.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Managed vendor relationships to ensure timely delivery of scheduled services and resolution of warranty items, optimizing efficiency and minimizing downtime.
Construction Laborer
Autovol
Meridian, ID
05.2021 - 02.2022
Utilized hammers, saws, squares, levels and fastening devices to complete projects.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Helped successfully complete projects ahead of schedule.
Recognized and reported potential project challenges and assisted with solutions.
Customer Service Associate
Lowes Home Improvement
Meridian, Idaho
08.2016 - 04.2021
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Informed customers about special promotions and provided detailed information for various products.