Elvis Rudan

Boise,ID

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable employee seeking part time position. Offering excellent communication and good judgment.

Overview

years of professional experience

Work History

Construction Laborer

Autovol

Meridian , ID

2021.05 - 2022.02

Utilized hammers, saws, squares, levels and fastening devices to complete projects.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Helped successfully complete projects ahead of schedule.
Recognized and reported potential project challenges and assisted with solutions.

Customer Service Associate

Lowes Home Improvment

Meridian , Idaho

2016.08 - 2021.04

Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Informed customers about special promotions and provided detailed information for various products.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Call Center Agent

Boise , ID

2015.07 - 2015.08

Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Assisted customers by answering questions, responding to inquiries and handling telephone requests.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Contributed to company achieving and holding industry-leading customer service ratings.
Responded to customer requests for products, services and company information.
Recommended products to customers, thoroughly explaining details.

Education

High School Diploma -

College of Western Idaho

Nampa, ID

Skills

Worksite Safety and Maintenance
Physical Agility and Coordination
Project Management
Hand and Power Tools
Team Player

Problem Solving
Punctual and Dependable
Superior Work Ethic
Verbal Communication
Conflict Resolution

Timeline