Elvis Santana Hernandez
Bronx,NY
Summary
Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring knowledge efficiently and applying it to achieve results. Committed to continuous learning and effectively managing change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer/Fire Watch
A&H Security Service
The Bronx, NY
01.2024 - 03.2025
- Checked for safety hazards and took corrective action when necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated all reported incidents of theft or vandalism on premises.
- Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
- Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
- Monitored fire alarm systems and responded to emergency calls.
- Participated in drills designed to practice emergency response techniques.
- Responded quickly and calmly to emergency situations such as fights or medical emergencies.
- Provided advice about best practices for crowd control measures during events or busy periods.
- Monitored patron behavior to identify potential issues before they escalated into incidents.
- Collaborated with other departments such as fire services or police when needed.
- Planned crowd control strategies during events or high-traffic times.
- Maintained control and order over large crowds at venue.
Parts Manager/Parts Delivery Driver
AutoZone
Queens, NY
01.2023 - 01.2024
- Developed strategies to maximize sales and profitability.
- Maintained records of all orders placed, received, and shipped.
- Conducted monthly audits of inventory control systems.
- Generated weekly sales reports detailing product demand patterns.
- Delivered parts to customers in a timely manner.
- Resolved customer complaints in a timely manner.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
After-School Teacher
Aspira of New York In
The Bronx, NY
10.2019 - 12.2022
- Utilized various teaching strategies such as cooperative learning groups, direct instruction, inquiry based learning.
- Developed and implemented lesson plans that incorporated fun, hands-on activities for students.
- Provided emotional support to children struggling with social or academic difficulties.
- Created individual learning plans for students with special needs.
- Created lesson plans based on curriculum standards set forth by the school district.
- Implemented strategies to meet the needs of students with different learning styles.
Education
Criminal Justice
Queensborough Community College
Oakland Gardens, NY12-2026
Automotive Technician
Lincoln Technical Institute
Queens, NY08-2024
Skills
- Project-based learning
- Child development
- Student engagement
- Customer service management
- Multi-tasking
- Logistics planning
- Vendor relations
- Vehicle inspection
- Vehicle maintenance
- Emergency response
- Security protocols
- Public safety
- Crowd control
- Safety inspection
- Fire prevention
- Crime prevention methods
Certification
- NYS security guard
- Certificates of fitness (F-02, F-03, F-04)
- New York State drivers license
Languages
Spanish
Native/ Bilingual
Timeline
Security Officer/Fire Watch
A&H Security Service
01.2024 - 03.2025
Parts Manager/Parts Delivery Driver
AutoZone
01.2023 - 01.2024
After-School Teacher
Aspira of New York In
10.2019 - 12.2022
Criminal Justice
Queensborough Community College
Automotive Technician
Lincoln Technical Institute
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