Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elvis Seongbae

Jacksonville,NC

Summary

Seasoned Operations Store Manager with a proven track record at Toys"R"Us and Babies"R"Us, excelling in inventory management and team development. Demonstrates exceptional problem-solving abilities and effective communication, enhancing customer satisfaction and workplace productivity. Skilled in sanitation practices and prioritizing tasks, successfully led over 100 associates, significantly improving operational efficiency.

Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations.

Overview

26
26
years of professional experience

Work History

Cleaner (cta)

NYCTA (NEW YORK CITY TRANSIT AUTHORITY)
Brooklyn, NY
07.2016 - Current
  • Cleaned subway platforms and mezzanine by sweeping, mopping or power washing.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Notified managers of repair needs or additions to building operating systems.
  • Track certified.
  • Drove transit vehicle truck to and from work site.

Operations Store Manager

Toys"R"Us and Babies"R"Us
Brooklyn, NY
03.2002 - 09.2015
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Manage a team of over 100 associates.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated employee performance and provided training when necessary.
  • Conducted regular meetings with staff members to discuss goals and objectives.
  • Resolved customer complaints in a professional manner.
  • Trained and mentored associates to teach daily tasks and procedures.

Assistant Manager

McDonald's
Queens, New York
03.1999 - 03.2002
  • Created and managed budgets for travel, training, and team-building activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Franklin K Lane
Queens, New York
06-2001

Skills

  • Sanitation practices
  • Cleaning techniques
  • Trash disposal
  • Equipment operation
  • Listening & communication skills
  • Inventory management
  • Customer service
  • Problem solving
  • Attention to detail
  • Effective communication
  • Task prioritization
  • Workplace safety
  • Sanitization procedures

Timeline

Cleaner (cta)

NYCTA (NEW YORK CITY TRANSIT AUTHORITY)
07.2016 - Current

Operations Store Manager

Toys"R"Us and Babies"R"Us
03.2002 - 09.2015

Assistant Manager

McDonald's
03.1999 - 03.2002

High School Diploma -

Franklin K Lane
Elvis Seongbae