Elvis Suero
Kissimmee
Summary
Driven professional with a proven track record in customer engagement and product sales, notably at Target. Excelled in relationship building and leveraging product knowledge to boost retail sales. Skilled in social media and public speaking, I increased sales through personalized solutions, demonstrating exceptional professionalism and teamwork in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service
Target
11.2022 - 02.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Boosted retail sales by recommending suitable hair care products tailored to individual client needs.
- Provided retail assistance, finalizing and processing customer purchases for games across major system types.
- Increased sales by building strong relationships with retail clients and providing tailored solutions for their needs.
Lifeguard
Island H2O Water Park
11.2021 - 01.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Mech-Tech Institute
8620 S Orange Blossom Trl, Orlando, FL 32809 High School Diploma -
Liberty High School
4250 Pleasant Hill Rd, Kissimmee, FL 34746 05.2024
Skills
- Social Media
- Customer Engagement
- Relationship Building
- Public Speaking
- Product Sales
- Team player
- Team building
- Product Knowledge
- Work Prioritization
- Professionalism
working on cars / fixing cars
i fix and work on car for a hobby because i love cars
Languages
Spanish
Native or Bilingual
Timeline
Customer Service
Target
11.2022 - 02.2024
Lifeguard
Island H2O Water Park
11.2021 - 01.2024
Mech-Tech Institute
High School Diploma -
Liberty High School
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