Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ELVIS KENG'ARA MONG'ARE

Doha

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge

Overview

5
5
years of professional experience
1
1
Certification

Work History

HOUSEKEEPER

RIXOS GULF HOTEL
09.2021 - Current
  • Cleaning maintaining, and replenishing towels and amenities in the Spa area including bathroom, lockers, showers, gym area, gym equipment, and reception area if assigned.
  • Assisting in the main laundry when needed/assigned by the supervisor.
  • Maintaining areas assigned in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shift (day or night).
  • Transporting guest's luggage to assigned areas during embarkation and disembarkation.
  • Vacuuming rugs and carpeted areas in offices, lobbies, and corridors.
  • Assisting the Room Service team on delivering breakfast orders and collection/dish out process.
  • Emptying and cleaning wastebaskets and ashtrays and transporting trash to disposal area.
  • Using chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintaining clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Assisting the food service personnel in the collection of soiled glasses, china, cutlery, etc. Throughout the vessel and transports to designated collection area.
  • Attending meetings, training activities, courses and all other work-related activities as required.
  • Removing bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Applying hospitality standards at all times in guests.
  • Contributing to property upkeep by proactively identifying and reporting maintenance needs to management.

HOUSEKEEPER

SERENA HOTEL
01.2019 - 05.2020
  • Adhered to professional house cleaning checklist.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sorted, laundered and put away various laundry items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

Diploma - In Hotel Tourism And Management

Utalii College
Nairobi, Kenya
11.2018

High School Diploma -

Nyagokiani Secondary School
Kisii, Kenya
11.2016

Skills

Cleaning Techniques

  • Fluent in English
  • Physically strong
  • Excellent Oral and Written Communication
  • Chemical Handling
  • Teamwork and collaboration
  • Time management
  • Equipment Disinfection
  • Floor Cleaning, Polishing, and Waxing
  • Inventory control
  • Five-Star Resort Cleaning
  • Budget Control
  • Health and Safety Compliance
  • Guest Relations
  • Pest control awareness
  • Bed making proficiency
  • Waste disposal

Languages

English
Advanced
C1
Arabic
Intermediate
B1

Certification

  • OSHA Safety


Timeline

HOUSEKEEPER

RIXOS GULF HOTEL
09.2021 - Current

HOUSEKEEPER

SERENA HOTEL
01.2019 - 05.2020

Diploma - In Hotel Tourism And Management

Utalii College

High School Diploma -

Nyagokiani Secondary School
ELVIS KENG'ARA MONG'ARE