Elwood Mathis
Summary
Results-oriented Army Veteran skilled in leadership, management, and customer service. Expertise in training employees, enhancing operations, and fostering customer relationships. Committed to driving organizational success and achieving growth opportunities.
Overview
37
37
years of professional experience
Work History
Assistant Manager
Taco Bell Restaurant
Bel Air, Md
06.2024 - Current
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new employees on food safety and customer service standards.
- Coordinated inventory management and ensured stock levels met demand.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
Direct Support Professional
Sevita
Seaford, DE
05.2015 - 06.2024
- Delivered compassionate care and support to individuals with developmental disabilities, enhancing their quality of life.
- Supported clients with daily living activities, fostering independence and dignity in their routines.
- Build positive relationships with clients, families, and team members.
- Cultivated positive relationships with clients, families, and team members, strengthening the support network.
- Maintain accurate documentation and ensure compliance with company policies.
Store Manager / Sales Manager
Target Mobile / RadioShack
Easton, MD
05.2010 - 05.2015
- Oversaw daily retail store operations to ensure optimal performance and customer satisfaction.
- Recruited, hired, trained, and supervised employees to build a skilled and motivated team.
- Managed daily retail store operations.
- Oversaw inventory management and cash handling processes to ensure efficient operations.
- Conducted recruitment, hiring, and training of employees to develop a competent workforce.
- Worked closely with vendors to improve store performance.
Assistant Manager
Cato Gas & Oil
Georgetown , DE
12.2004 - 03.2010
- Assisted in managing daily restaurant operations and staff schedules.
- Ensured compliance with food safety and sanitation standards.
- Trained new team members on service protocols and menu items.
- Coordinated inventory management and stock replenishment processes.
- Monitored customer service quality and addressed concerns promptly.
- Monitored employee attendance records, timekeeping, and payroll information.
- Unloaded trucks efficiently, ensuring timely receipt of goods.
Restaurant Manager
Hardee's
, Delaware
08.1997 - 11.2004
- Managed daily restaurant operations to ensure seamless service and customer satisfaction.
- Trained and mentored employees to enhance team skills and performance.
- Supervised restaurant operations during peak hours to ensure efficient service delivery.
- Oversaw cash handling procedures and inventory management to maintain accuracy.
- Executed promotional marketing efforts to increase customer engagement and drive sales.
- Maintained ServSafe food safety standards.
Purchasing Agent
Tri Gas & Oil
, Delaware
10.1994 - 07.1997
- Purchased inventory to ensure continuous product availability.
- Coordinated inventory control and managed stock levels to optimize supply.
- Loaded delivery trucks with products for efficient distribution. and assisted with warehouse operations.
- Assisted customers in selecting products and addressing their inquiries. with inquiries and product selection.
Inventory Specialist
United States Army
Fort Lee, Virginia
11.1989 - 09.1993
- Coordinated inventory and supply operations to ensure timely availability of products.
- Maintained accurate inventory records to support efficient stock management.
- Assisted logistics and purchasing activities to streamline procurement processes.
- Exhibited leadership and teamwork skills while collaborating with colleagues in a busy workplace.
Education
High School Diploma -
Seaford Senior High School
Seaford, Delaware06-1989
Delaware Technical Community College
DESkills
- Daily Operations Management
- Inventory Management
- Supply Chain Management
- Financial Reporting
- Sales & Marketing
- Customer Service
- Vendor Relations
- Problem Solving
- Quality Control
- Leadership & Team Development
- Employee development
- Team Building
- Staff training
MILITARY SERVICE
United States Army Honorably Served
Timeline
Assistant Manager
Taco Bell Restaurant
06.2024 - Current
Direct Support Professional
Sevita
05.2015 - 06.2024
Store Manager / Sales Manager
Target Mobile / RadioShack
05.2010 - 05.2015
Assistant Manager
Cato Gas & Oil
12.2004 - 03.2010
Restaurant Manager
Hardee's
08.1997 - 11.2004
Purchasing Agent
Tri Gas & Oil
10.1994 - 07.1997
Inventory Specialist
United States Army
11.1989 - 09.1993
High School Diploma -
Seaford Senior High School
Delaware Technical Community College