ELY VILLAGRANA
Hollister,CA
Summary
Adept at fostering customer satisfaction and safety, I excelled at Spina Farms by being very reliable and maintaining secure, welcoming environments. My problem-solving skills and valid driver's license facilitated efficient operations across roles, enhancing team collaboration and driving sales. My approach consistently prioritizes achievements over tasks, showcasing reliability and a positive attitude.
Overview
6
6
years of professional experience
Work History
Area Floater
Spina Farms
Morgan Hill, CA
09.2024 - 11.2024
- Delivered exceptional customer service, ensuring guest satisfaction and safety throughout the event.
- Monitored various event areas to maintain a secure and welcoming environment.
- Maintained cleanliness across event spaces, contributing to a positive guest experience.
Delivery Driver
Amazon
Hollister
03.2023 - 06.2023
- Delivered packages to customers' doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated the vehicle safely in highly congested areas, with no traffic violations.
- Loaded the truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in a polite and professional manner.
Golf Course Attendant
Sierra Golf Management
Hollister
08.2021 - 03.2023
- Ensured the availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.
- Maintained the golf cart fleet with regular upkeep of fluids and parts replacements.
Ice Cream Roller
Ice Rolls
San Jose
05.2019 - 07.2021
- Increased sales by actively promoting new flavors, toppings, and seasonal specials to engage customers.
- Contributed to a positive workplace culture by collaborating effectively with fellow team members and assisting in their training as needed.
- Kept the work area tidy and sanitary, promptly addressing spills and other messes.
- Supported store operations through restocking supplies, cleaning surfaces, and performing routine maintenance on equipment as necessary.
Education
High School Diploma -
Summit Public Schools: Tahoma
San Jose, CA06-2020
Some College (No Degree) -
De Anza College
Cupertino, CASome College (No Degree) -
West Valley College
Saratoga, CASkills
- Positive attitude
- Customer service
- Valid driver's license
- Teamwork and collaboration
- Dependable and reliable
- Problem Solving
- Clean driving record
- Math skills
Timeline
Area Floater
Spina Farms
09.2024 - 11.2024
Delivery Driver
Amazon
03.2023 - 06.2023
Golf Course Attendant
Sierra Golf Management
08.2021 - 03.2023
Ice Cream Roller
Ice Rolls
05.2019 - 07.2021
High School Diploma -
Summit Public Schools: Tahoma
Some College (No Degree) -
De Anza College
Some College (No Degree) -
West Valley College
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