ELYANA RUSSELL
Provo
Summary
Experienced Supervisor leading team members' on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Adaptable to stressful situations and takes steps necessary to report and resolve conflicts when they arise.
Overview
3
3
years of professional experience
Work History
Building Operations Manager
Brigham Young University
01.2025 - Current
- Managed daily building operations, ensuring compliance with safety regulations and maintenance protocols.
- Worked with a staff of 130 students helping each to learn, grow and develop habits for success in and outside of the workplace.
- Oversaw inventory management for supplies and equipment, enhancing procurement processes.
- Reduced overall operational costs with diligent resource allocation.
Supervisor
Brick Oven
05.2023 - 12.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members with supportive actions.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed the entire facility to make sure all jobs were being completed in a safe and efficient manner.
Server
Brick Oven
11.2022 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover by continually staying on task and cleaning up messes as they arrive.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
BYU
05.2030
Skills
- Ability to Work Under Pressure
- Communication
- Adaptability
- Time Management
- Team Building
- Problem Solving
LANGUAGES
Spanish
Hobbies and Interests
Singing, Nature walks, Reading, Dot to Dots, Re-writing musical numbers
Timeline
Building Operations Manager
Brigham Young University
01.2025 - Current
Supervisor
Brick Oven
05.2023 - 12.2023
Server
Brick Oven
11.2022 - 12.2023
BYU