Elyce Enrique
North Canton,OH
Summary
Goal-oriented individual with extensive customer service and sales experience. Skilled at greeting high-volume of customers, recommending merchandise based on individual requirements, and completing cash register transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Pellegrino Music Center
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and answered questions about accessories and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Band Assistant
University Of Akron
05.2021 - Current
- Carry out various administrative tasks, such as making copies and binding scores.
- Assist both Director of Bands with rehearsal preparation.
- Manage a team of 3-8 to set-up for rehearsals.
- Take inventory of band uniforms and merchandise.
Crew Member
Jimmy John's
05.2018 - 12.2021
- Worked front counter other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Dunkin' Donuts
03.2020 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
Shift Manager
Jimmy John's
09.2019 - 03.2020
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
Education
Bachelor of Arts - Music Education And Flute Performance
University of Akron
Akron, OH12.2024
Skills
- Maintaining Clean Work Areas
- Credit Card Transaction Processing
- Field Data Reporting
- Product Promotion
- Suggestive Selling
- Guest Assistance
- Customer Needs Assessments
- Multitasking Strengths
- Cash Handling Accuracy
- Strong Interpersonal Communication
Timeline
Sales Associate
Pellegrino Music Center
06.2022 - Current
Band Assistant
University Of Akron
05.2021 - Current
Crew Member
Dunkin' Donuts
03.2020 - 08.2020
Shift Manager
Jimmy John's
09.2019 - 03.2020
Crew Member
Jimmy John's
05.2018 - 12.2021
Bachelor of Arts - Music Education And Flute Performance
University of Akron
Similar Profiles
Alexander HerreraAlexander Herrera
Store Manager at Pellegrino Music and Lesson CenterStore Manager at Pellegrino Music and Lesson Center
Catherine CusumanoCatherine Cusumano
Licensed Acupuncturist at Pellegrino Healing CenterLicensed Acupuncturist at Pellegrino Healing Center
Stephanie M. MartinezStephanie M. Martinez
Bartender at 713 Music Hall/ Bayou Music CenterBartender at 713 Music Hall/ Bayou Music Center