Elyjah Richardson
Houston
Summary
Motivated 18-year-old with a strong work ethic and proven leadership skills, achieving rapid career advancement from Team Member to Team Lead at Smoothie King within one year. Demonstrates expertise in customer service, cash handling, and team coordination. Maintains high operational standards in fast-paced environments, contributing to overall team success.
Overview
1
1
year of professional experience
Work History
Team Lead
Smoothie King
10.2024 - Current
- Supervise shift operations, delegate tasks, and ensure store cleanliness and compliance with safety standards.
- Assist in scheduling, inventory checks, and training of new team members.
- Resolve customer concerns and maintain high service standards.
Team Member
Smoothie King
04.2024 - 10.2024
- Prepared smoothies and food items according to company recipes and quality standards.
- Operated POS system, handled cash and credit transactions accurately.
- Provided exceptional customer service and maintained a clean, organized workspace.
Education
High School Diploma -
Margaret Wisdom
Houston, TX05-2025
Skills
- Customer Service Excellence
- Team Leadership & Training
- Cash Handling & POS Systems
- Inventory Management
- Food & Beverage Preparation
- Health & Safety Compliance
- Time Management
- Problem Solving
- Conflict Resolution
KEY ACHIEVEMENTS
· Promoted to Team Lead within 6 months due to strong performance and leadership skills.
· Maintained 95%+ customer satisfaction ratings by providing fast, friendly, and accurate service.
· Trained and onboarded 5+ new team members, improving shift productivity by 20%.
· Consistently met or exceeded daily sales goals, contributing to a 10% increase in store revenue.
References
References available upon request.
Timeline
Team Lead
Smoothie King
10.2024 - Current
Team Member
Smoothie King
04.2024 - 10.2024
High School Diploma -
Margaret Wisdom
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