Elysabeth Sheppard
Buda
Summary
Motivated Service Worker offering 15+ years of experience with exceptional social skills, communication abilities, and thorough customer service background. Detail oriented with superior work ethic and time management skills.
Overview
8
8
years of professional experience
Work History
Bar Manager
TFS Food And Beverage Inc
2020.02 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Handled inventory and restock.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Nationally Certified Medical Assistant
Balones Dermatology
2018.01 - 2020.02
- Provided exceptional patient care by maintaining strong relationships with other healthcare professionals, such as physicians, nurses, and specialists.
- Obtained and documented accurate client medical history, medication information, symptoms, etc.
- Management of records including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
Event Host
Divinity Within
2016.04 - 2019.03
- Mentored junior staff members in effective event management techniques, fostering a collaborative work environment that led to stronger team performance.
- Adapted quickly to evolving client needs, integrating last-minute changes smoothly and maintaining high levels of guest satisfaction.
- Implemented innovative solutions to common event challenges, resulting in smoother operations and enhanced guest experiences.
- Delivered comprehensive pre-event briefings for staff members which ensured cohesive teamwork throughout each event.
Education
Medical Assistant
The College of Health Care Professions
Austin, TX07.2018
Skills
- Outgoing Personality with a service oriented mindset.
- Problem-Solving and conflict resolution with a focus on customer satisfaction and service.
- Verbal and written communication. Types 70+ words a minute.
- Efficient in Quickbooks, Microsoft Word and Excel.
- Able to learn complex systems quickly and with little supervision.
- Highly motivated to learn new things and work in challenging environments while remaining flexible and professional.
Timeline
Bar Manager
TFS Food And Beverage Inc
2020.02 - Current
Nationally Certified Medical Assistant
Balones Dermatology
2018.01 - 2020.02
Event Host
Divinity Within
2016.04 - 2019.03
Medical Assistant
The College of Health Care Professions
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