Elyse Dorn
Fort Myers,FL
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
2
2
years of professional experience
Work History
Scooters Coffee
Rachelle Massacavollo
09.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
American Nails
Nancy Sevening
06.2021 - 06.2022
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Communicated with spa team members if clients canceled or changed appointment times.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
- Listened closely to customer complaints and responded appropriately to issues.
Education
Bachelor of Science - Entrepreneurship
Florida Gulf Coast University
Fort Myers, FL05.2026
High School Diploma -
Millard North High School
Omaha, NE05.2022
Skills
- Cash Handling
- Espresso Machine Operation
- Opening and Closing Duties
- POS Systems
- Beverage Preparation
- Food Preparation
Timeline
Scooters Coffee
Rachelle Massacavollo
09.2023 - Current
American Nails
Nancy Sevening
06.2021 - 06.2022
Bachelor of Science - Entrepreneurship
Florida Gulf Coast University
High School Diploma -
Millard North High School
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