VICTORIA CASTRO
Hereford,USA
Summary
Enthusiastic team player with experience in fast-paced environments and strong customer service skills. Developed efficiency in communication and task management while working in high-pressure situations. Committed to fostering a collaborative work atmosphere and applying proven skills to enhance team productivity and support organizational goals.
Overview
4
4
years of professional experience
Work History
Scooters Coffee
Employer
Hereford, TX
08.2026 - Current
- Delivered excellent service and attention to customers in face-to-face and phone interactions, enhancing customer satisfaction.
- Executed paste tasks in high-pressure environment, ensuring timely service delivery.
- Completed day-to-day duties with accuracy and efficiency, contributing to overall operational success.
Cashier
Caribbean Ice
Hereford, Tx
04.2026 - 08.2026
- Processed customer transactions efficiently at Caribbean Ice.
- Processed customer transactions quickly to minimize wait times at Caribbean Ice.
- Delivered friendly, attentive service to ensure customer satisfaction.
- Maintained clean, organized cashier area to improve customer flow and satisfaction.
- Engaged with customers in a fast-paced environment to foster positive interactions.
Crew Member / Trainer
McDonalds
Hereford, USA
01.2023 - 04.2024
- Took customer orders at the counter, ensuring accuracy and clarity., prepared meals, and collected payments.
- Processed customer orders, prepared meals, and handled payments accurately.
- Engaged with customers to enhance their dining experience effectively.
- Recorded customer orders accurately at the counter, ensuring accuracy and clarity., prepared meals, and collected payments.
- Collaborated with team members to streamline order completion and enhance service speed.
- Trained team members on register operations, cash handling, and credit card processing protocols.
Education
Hereford High School
Hereford, TXSome College (No Degree) - Criminal Justice
Amarillo College
Amarillo, TXSkills
- Cash handling
- Point-of-sale operation
- Order processing
- Time management
- Critical thinking
- Adaptability and Reliability
- Strong Communication Skills
- Team leadership
Timeline
Scooters Coffee
Employer
08.2026 - Current
Cashier
Caribbean Ice
04.2026 - 08.2026
Crew Member / Trainer
McDonalds
01.2023 - 04.2024
Hereford High School
Some College (No Degree) - Criminal Justice
Amarillo College