ELYSE L. CEDENO
Arden,NC
Summary
Friendly and dedicated, with a passion for helping others through roles in membership engagement, food service, and youth support. Known for delivering exceptional service, a love for learning, and an easy adaptability in any setting. Excited about connecting with clients, building lasting relationships, and growing through new experiences and challenges.
Overview
6
6
years of professional experience
Work History
Pandora Sales Lead
Pandora Jewelry
Asheville, NC
12.2024 - Current
- Led sales team in achieving quarterly targets through strategic planning and effective communication.
- Implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends to identify new opportunities for revenue growth and customer engagement.
- Fostered strong client relationships, resulting in increased customer loyalty and repeat business.
Membership Engagement Representative II
YMCA, Reuter Biltmore Park
Asheville, NC
03.2023 - 11.2024
- Sold memberships by engaging potential members, providing facility tours, and answering general inquiries to enhance guest experience.
- Assisted guests with questions about programs, memberships, and facility features.
- Supported the Child Care Center as a Youth Attendant, supervising activities and ensuring a safe environment for children.
- Fostered a welcoming environment to build member relationships and promote community engagement within the facility.
- Developed and implemented community outreach programs to enhance member engagement.
- Collaborated with team members to streamline processes, enhancing overall workflow efficiency.
- Analyzed feedback to identify areas for improvement in member services and program offerings.
Starbucks Assistant Manager
Ingles Kiosk
Fletcher, NC
01.2020 - 03.2022
- Served customers by taking food and beverage orders, providing menu recommendations, and processing payments through the POS system.
- Maintained a clean and organized workspace, sanitized equipment, and managed inventory.
- Promoted to Night Shift Lead in 2021-01 and advanced to Assistant Kiosk Manager in 2021-06.
Education
HS Diploma -
TC Roberson
Asheville, NCBusiness A.S. - Business
AB Technical College
Asheville, NC06-2026
Skills
- Dependable
- Organized
- Detailed-Oriented
- Flexible
- Willing to learn
- Cross-selling techniques
- Sales planning
- Lead generation
- Upselling strategies
- Relationship selling
- Customer retention
- Social selling
Timeline
Pandora Sales Lead
Pandora Jewelry
12.2024 - Current
Membership Engagement Representative II
YMCA, Reuter Biltmore Park
03.2023 - 11.2024
Starbucks Assistant Manager
Ingles Kiosk
01.2020 - 03.2022
HS Diploma -
TC Roberson
Business A.S. - Business
AB Technical College
ADDITIONAL EXPERIENCE
- LEO'S ITALIAN SOCIAL
- Asheville, NC 28803
- Server 8/2022-8/2023
- MARSHALL'S
- Arden, NC 28704
- Sales Associate 4/2022-5/2022
- JROTC CADET & LEADER
- AUG 2018 – MAY 2022
- TC Roberson High School
- Served as Group Commander (12th grade), overseeing cadet leadership placements, community engagement, and volunteer activities while supporting conflict resolution among cadets.
- As Deputy Commander (11th grade), coordinated communication across core flights of over 80 cadets, organized meetings and practices, and participated in 20+ color guard events.
- Led the Drill Team (10th grade), managing training for drill sequences and color guard operations, and supported planning for drill meets.
- Gained foundational skills as a JROTC Cadet Basic Airman (9th grade) in leadership and military principles.