Miah Dunn Goad
Asheboro,NC
Summary
Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
2
2
years of professional experience
Work History
Sales Lead/Sales Associate
Badcock Home Furniture and More
Asheboro, North Carolina
11.2017 - 03.2020
- Sales Lead member for around three years, managing administrative, selling, and management duties.
- Formulate plans and selling techniques to increase business growth.
- Assist in overseeing employee schedules, and completing yearly employee evaluations.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Conducted regular meetings with sales staff to review goals and objectives.
Medical Assistant
Dermatology and skin surgery center
Thomasville, North Carolina
- Registered new patients into practice management software program accurately entering demographic information.
- Documented notes during patient visits.
- Supported administrative staff by processing payments.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized charts, documents and supplies to maintain team productivity.
Scheduler/Office Staff Member
Randolph Hospital Rehabilitation Department
Asheboro, North Carolina
- Assisted organizational efforts by filing, entering data and answering phones.
- Communicated schedule changes effectively throughout the organization when necessary.
- Maintained front desk to provide positive first impression.
- Scheduled and confirmed appointments.
- Complete prior authorizations to ensure payment for visits.
Education
Bachelor of Science - Public Health Education
University of North Carolina Greensboro
Greensboro, NC01.2021
High School Diploma -
Asheboro High School
Asheboro, NC06-2016
Skills
- Decision Making
- Leadership
- Time management
- Teamwork
- Well-organized
- Dependable
- Ability to multitask
- Performance management
- Team building
- Insurance verification
- Patent admissions
- Medical terminology proficiency
- Problem-solving
- Scheduling meetings
- Document management
- Goal-oriented mindset
References
References available upon request.
Timeline
Sales Lead/Sales Associate
Badcock Home Furniture and More
11.2017 - 03.2020
Medical Assistant
Dermatology and skin surgery center
Scheduler/Office Staff Member
Randolph Hospital Rehabilitation Department
Bachelor of Science - Public Health Education
University of North Carolina Greensboro
High School Diploma -
Asheboro High School
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