Elysia Bloodworth
Columbus,OH
Summary
Enthusiastic and detail-oriented individual with a strong passion for fashion and a solid foundation in retail principles. Eager to apply academic knowledge and a keen eye for emerging trends to a Fashion Merchant role. Demonstrates strong analytical skills, a proactive approach to learning, and a commitment to delivering outstanding customer service. Seeking an opportunity to grow within a dynamic fashion organization and contribute to merchandising strategies and sales performance
Overview
8
8
years of professional experience
Work History
Account Executive - Payables and Receivables
Burn Boot Camp
03.2023 - 08.2024
- Accounts Payable Management: Processed and verified invoices, managed vendor relationships, and ensured timely payments while maintaining accurate records of all transactions.
- Accounts Receivable Management: Monitored outstanding receivables, followed up on overdue accounts, and worked closely with clients to ensure timely collection of payments.
- Financial Reconciliation: Conducted monthly, quarterly, and annual reconciliations of payable and receivable accounts, ensuring accuracy and resolving any discrepancies.
- Budget Tracking: Assisted in monitoring departmental budgets and expenditures, ensuring adherence to financial controls and identifying cost-saving opportunities.
- Payment Processing: Handled the preparation and processing of payments via various methods, including checks, electronic transfers, and ACH transactions.
- Reporting and Analysis: Generated detailed financial reports, including aging reports, to provide insights into cash flow, payment trends, and outstanding balances.
- Vendor and Client Communication: Maintained communication with vendors and clients regarding invoicing, payment terms, disputes, and other financial matters.
- Compliance: Ensured compliance with accounting regulations, company policies, and tax requirements for all payable and receivable processes.
Operations Coordinator
Urban Skin Rx
08.2021 - 01.2023
- Coordination and Scheduling: Managed daily operations, including scheduling and resource allocation to ensure smooth business functions.
- Team Collaboration: Worked closely with various departments (e.g., logistics, finance, HR) to ensure alignment with company objectives and deadlines.
- Inventory and Supply Chain Management: Oversaw inventory levels, tracked shipments, and coordinated with vendors to ensure timely deliveries and order fulfillment.
- Reporting and Analytics: Generated detailed operational reports to monitor performance metrics and provided insights for strategic decision-making.
- Problem Solving: Addressed operational challenges proactively by identifying root causes and implementing corrective actions.
- Compliance and Quality Control: Ensured all operations adhered to industry regulations and company quality standards.
- Budget Management: Assisted in managing departmental budgets, reducing operational costs without compromising efficiency.
Sales Associate
Victoria Secret
04.2018 - 06.2021
- Customer Service: Engaged with customers to understand their needs, provided product recommendations, and ensured a positive shopping experience.
- Sales Performance: Consistently met and exceeded sales targets, contributing to the overall revenue growth of the store by [percentage if available].
- Product Knowledge: Maintained up-to-date knowledge of product lines, including features, benefits, and promotions, to effectively communicate with customers.
- Merchandising: Assisted in organizing and maintaining visual displays, ensuring merchandise was stocked and presented in a way that maximized sales opportunities.
- Transaction Handling: Processed customer transactions efficiently using point-of-sale (POS) systems, including cash, credit, and returns.
- Inventory Management: Assisted with inventory counts, restocking, and managing stock levels to ensure availability of key products.
- Cross-Selling and Upselling: Proactively suggested complementary products to customers, driving additional sales and enhancing the shopping experience.
- Issue Resolution: Handled customer inquiries and resolved complaints in a professional and timely manner.
Associate Customer Experience Manager
Urban Skin Rx
01.2019 - 01.2021
- Team Leadership: Supervised and mentored customer service representatives, providing training and support to ensure high standards of service and performance.
- Customer Feedback Management: Monitored and analyzed customer feedback and satisfaction surveys, identifying key areas for improvement and proposing actionable solutions.
- Problem Resolution: Addressed complex customer issues and complaints, resolving them effectively to maintain customer trust and satisfaction.
- Process Improvement: Collaborated with cross-functional teams to streamline customer service processes and workflows, improving efficiency and response times.
- Customer Engagement: Developed and executed initiatives to engage customers, such as loyalty programs and personalized communications, enhancing their overall experience.
- Training & Development: Conducted workshops and training sessions for staff on customer service best practices and new company policies to ensure consistent service quality.
Retail Merchandiser Assistant
Edge
04.2016 - 12.2018
- Sales Analysis: Collected and analyzed sales data to identify trends, track performance, and assist in making data-driven merchandising decisions.
- Vendor Coordination: Liaised with vendors and suppliers to manage product deliveries, resolve discrepancies, and maintain strong business relationships.
- Customer Service: Delivered exceptional customer service by addressing inquiries, resolving issues, and providing product recommendations.
- Sales Performance: Contributed to achieving sales goals through effective merchandising, promotional displays, and upselling techniques.
- Inventory Management: Monitored stock levels, conducted regular inventory checks, and coordinated with suppliers to restock merchandise.
- Loss Prevention: Implemented loss prevention strategies to minimize shrinkage and maintain store security.
Education
Fashion Merchandising -
Central Piedmont Community College
North Mecklenburg High School
Skills
- Product and Assortment Strategy
- Customer Insights and Competitive Analysis
- Retail Math and Financial Reporting
- Trend Analysis and Competitive Patterning
- Cross-Functional Collaboration
- Strong Communication and Leadership
- Market Research and Sample Management
- Entrepreneurial Thinking and Problem Solving
Timeline
Account Executive - Payables and Receivables
Burn Boot Camp
03.2023 - 08.2024
Operations Coordinator
Urban Skin Rx
08.2021 - 01.2023
Associate Customer Experience Manager
Urban Skin Rx
01.2019 - 01.2021
Sales Associate
Victoria Secret
04.2018 - 06.2021
Retail Merchandiser Assistant
Edge
04.2016 - 12.2018
Fashion Merchandising -
Central Piedmont Community College
North Mecklenburg High School
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