Results-driven sales performer with a proven track record of acquiring new customers, overseeing revenue streams, and nurturing client relationships. Proficient in strategic planning, executing promotional campaigns, and leading group fitness initiatives. Thrives in high-pressure environments, excels at adapting to change, and consistently elevates the company's brand image through innovative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fitness Coach
Burn Boot Camp
01.2025 - Current
Modified workout plans according to fitness levels and medical considerations.
Instructed on proper use of equipment for safety of all members.
Developed strong member relationships with caring and collaborative approach.
Cultivated positive relationships with participants by interacting with group during fitness classes.
Operating Partner
SweatHouz Infrared Sauna Studios
02.2021 - 02.2022
Improved overall customer satisfaction through timely and effective problem resolution.
Recruited and hired qualified candidates to fill positions.
Managed budgets and financial performance, ensuring cost-effective allocation of resources.
Enhanced employee retention rates by creating a positive work culture with open communication channels and career development opportunities.
Developed and implemented comprehensive training programs for staff, resulting in improved productivity levels.
Managed effective customer service and quality assurance programs to protect business reputation.
Sourced vendors and negotiated fair contracts to keep costs low.
National Sales Director /Group Fitness Instructor
Orangetheory Fitness - Honors Holdings, LLC
07.2015 - 02.2021
Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Developed and assigned monthly sales quotas to over 6 regional sales managers in Oregon, Tennessee, Georgia, South Carolina, and Massachusetts.
Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Liaised with marketing and product development departments to maintain brand consistency.
Compiled and analyzed data to determine approaches to improve sales and performance.
Built relationships with members and community to establish long-term business growth.
Corporate Trainer
Chicken Salad Chick
06.2013 - 06.2015
Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Conducted evaluations and observed employee performance to identify areas of needed improvement.
Collaborated with management to identify company training needs and scheduling.
Developed effective training manuals, modules and teaching aids.