RODEL GONZALEZ
Tampa,FL
Summary
Dedicated customer service professional with extensive knowledge of service delivery and a proven ability to multitask effectively. Over 10 years of experience in the Fitness Industry, committed to maintaining professional relationships that drive business results and increase profitability. Approach every task with attentiveness and possess exceptional skills in customer relations and problem-solving. Ability to manage high call volumes showcases excellent multitasking and prioritization abilities. Ease in conversing with individuals from diverse backgrounds allows for industry-leading service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fitness Coach
CAMP TPA
06.2018 - Current
- Fitness Classes averaging 30-40 people per class
- Collaborated with other fitness professionals to develop innovative and engaging group exercise programs.
- Assisted with gym marketing efforts to attract new members and expand the facility''s reach within the community.
- Helped Design the Strength and Conditioning Program also known as the Stations Program.
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
Gym Owner/CEO
RDG Fit LLC
08.2015 - Current
- Utilized B2B Marketing to promote gym activity and reach
- Knowledge of CRMs and different operational tools in running a business.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Designed Exercise Programs for Clients whether remote or online
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Fitness Classes averaging 10-15 people per class
- Personally trained 1 on 1 clients
- Set goals and motivational tools to help people get to the next level
Regional Manager
Orangetheory Fitness
01.2015 - 07.2018
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for 3 locations.
Personal Trainer
Equinox
03.2012 - 12.2014
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Increased client retention through consistent communication, motivation, and support.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CAMaster of Science - Sports Medicine
California State University - Long Beach
Long Beach, CA07.2013
Skills
- Project Management
- Staff Management
- Microsoft Office proficient
- Budgeting and forecasting
- Logistics Management
- Effective Communication
- Excellent oral and written communication
- Onboarding and training
- Strategic Planning
- Decision-making capabilities
- Workforce Planning
- Client Service
- Business Workflows
Profile
RODEL DAVID GONZALEZ
808-352-7890
Gonzalezrodel@gmail.com
Skillhighlights
Graduated with both Masters and a Bachelors Degree from California State University, Fullerton/Long Beach with a B.S. Kinesiology and an emphasis in Strength and Conditioning/Clinical Exercise. Experienced Personal Trainer with 10+ years conducting one-on-one or group training sessions in an upscale fitness studio. 7+ years in
group training working for notable companies such as Orangetheory, F45 and Rumble. Advanced training in metabolic testing, nutrition and weight management consulting. Certified in Personal Training through NASM and TRX, as well as CPR certified.
Certification
- CPT - Certified Personal Trainer
- CSCS - Certified Strength and Conditioning Specialist
- First Aid/CPR Certified
Languages
Tagalog
Native or Bilingual
Timeline
Fitness Coach
CAMP TPA
06.2018 - Current
Gym Owner/CEO
RDG Fit LLC
08.2015 - Current
Regional Manager
Orangetheory Fitness
01.2015 - 07.2018
Personal Trainer
Equinox
03.2012 - 12.2014
Bachelor of Science - Kinesiology
California State University - Fullerton
Master of Science - Sports Medicine
California State University - Long Beach
- CPT - Certified Personal Trainer
- CSCS - Certified Strength and Conditioning Specialist
- First Aid/CPR Certified
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