Michael Russell
Bonney Lake,WA
Summary
Versatile professional with a proven track record in operational efficiency and enhancing customer relationships, notably at Guitar Center. Excelled in roles from Fitness Coach to HVAC Technician, mastering equipment diagnostics and fostering team collaboration. Achieved significant improvements in service delivery and client satisfaction, leveraging strengths in project management and class instruction.
Overview
14
14
years of professional experience
Work History
Fitness Coach
Assemble
07.2022 - Current
- Modified workout plans according to fitness levels and medical considerations.
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Developed strong member relationships with caring and collaborative approach.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
HVAC Technician
Optimal HVAC
08.2018 - Current
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine root causes of issues.
- Repaired and replaced motors, bearings and belts.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
HVAC Installer
Brennan Heating & Air Conditioning
04.2015 - 07.2018
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Operations Manager
Guitar Center
04.2011 - 03.2015
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Education
High School Diploma -
Kentlake High School
Kent, WA06.2007
Skills
- Class Instruction
- Strength and Conditioning
- Customer Relationships
- Dedicated Team Player
- Project Management
- Workflow Planning
- Operational Efficiency
- Equipment Diagnostics
- Piping and Brazing
Timeline
Fitness Coach
Assemble
07.2022 - Current
HVAC Technician
Optimal HVAC
08.2018 - Current
HVAC Installer
Brennan Heating & Air Conditioning
04.2015 - 07.2018
Operations Manager
Guitar Center
04.2011 - 03.2015
High School Diploma -
Kentlake High School
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