Elysia Lira
Georgetown,TX
Summary
Dedicated professional with expertise in delivering high-quality results and exceptional customer service. Demonstrates strong communication and teamwork skills to achieve organizational goals. Committed to continuous learning, effective multitasking, and efficient time management.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Childcare Teacher
Children’s National
Georgetown, Texas
05.2017 - 12.2026
- Developed engaging lesson plans for diverse age groups.
- Supervised children during activities and ensured safety.
- Facilitated daily communication with parents about child progress.
- Organized educational games to promote social skills development.
- Collaborated with staff to create a positive learning environment.
- Implemented behavior management strategies to encourage positive interactions.
- Developed an organized filing system for efficient document retrieval in the office.
- Coordinated meetings, prepared agendas, and recorded meeting minutes accurately.
- Provided customer service support by addressing inquiries and resolving issues promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained a clean and safe environment in compliance with health regulations.
- Monitored behavior and provided guidance to foster emotional development in children.
Sales Representative
Texas Car Title And Payday Loan Services
Georgetown, Texas
03.2026 - 06.2026
- Explained loan terms and conditions to potential clients.
- Assisted customers with loan applications and title transfers.
- Processed customer transactions accurately and efficiently.
- Handled customer inquiries and resolved issues promptly.
- Educated clients on financial products and services available.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained organized records of client interactions and transactions.
- Collaborated with team members to improve customer service practices.
- Reviewed monthly performance against targets set by management team.
- Organized client visits, presentations, product demonstrations and trade shows.
- Welcomed customers at entrance and provided assistance with their needs.
- Operated computer systems to support daily business operations.
- Monitored system performance and reported issues to IT support.
- Assisted in data entry and maintained accurate records.
- Performed data entry tasks, including updating customer information in databases.
House Cleaner
Self Employed Web
Austin, Texas
05.2021 - 05.2023
- Cleaned residential spaces using eco-friendly products and equipment.
- Organized cleaning schedules and prioritized tasks for efficiency.
- Managed inventory of cleaning supplies and tools for optimal use.
- Ensured compliance with health and safety standards during cleaning processes.
- Communicated effectively with clients to understand specific cleaning needs.
- Maintained organized filing systems for confidential documents.
- Assisted in budgeting and financial reporting processes regularly.
- Answered incoming calls and responded to customer inquiries.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Followed safety protocols to ensure a hazard-free working environment.
- Managed time efficiently to complete tasks within designated schedules.
- Adapted to diverse client preferences for customized cleaning solutions.
- Respected customer's privacy while performing duties in their homes.
Retail Sales Associate
Aldo Shoes
Round Rock, Texas
11.2016 - 11.2017
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels and organized stockroom for efficient operations.
- Collaborated with team members to achieve sales goals and improve customer service.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Team Leader
Jack in the Box
Georgetown, Texas
06.2014 - 12.2016
- Supervised daily operations and ensured compliance with safety regulations.
- Trained and mentored new team members on company standards.
- Managed inventory levels and coordinated supply orders effectively.
- Implemented operational procedures to enhance workflow efficiency.
- Resolved customer issues and maintained high service quality standards.
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear expectations for employees, providing guidance when needed.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Organized and maintained files and documents for easy access and retrieval.
- Coordinated meetings, prepared agendas, and recorded meeting minutes accurately.
Education
High School Diploma -
East View High School
Georgetown, TX05-2017
Some College (No Degree) - Phlebotomy
Phlebotomy Usa
Georgetown, TXSkills
- Customer relationship management
- Sales negotiation
- Product knowledge
- Market analysis
- Team collaboration
- Time management
- Database management
- Microsoft Office
- Customer support
- Problem resolution
- Communication skills
- Interpersonal skills
- Conflict resolution
- Critical thinking
- Adaptability
- Call center experience
- Data entry
- Customer service
- Client relationship management
- Effective communication
- Problem solving
- Attention to detail
Certification
- Cpr
- First Aide
- Phlebotomy Certification
Timeline
Sales Representative
Texas Car Title And Payday Loan Services
03.2026 - 06.2026
House Cleaner
Self Employed Web
05.2021 - 05.2023
Childcare Teacher
Children’s National
05.2017 - 12.2026
Retail Sales Associate
Aldo Shoes
11.2016 - 11.2017
Team Leader
Jack in the Box
06.2014 - 12.2016
High School Diploma -
East View High School
Some College (No Degree) - Phlebotomy
Phlebotomy Usa