Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elysia  Mercado

Elysia Mercado

Port Jervis,NY

Summary

Proven track record in customer service and sanitation, honed at McDonald's and Ellis Aquatics. Excelled in fast-paced environments, enhancing customer satisfaction through efficient service and maintaining safety standards. Skilled in money handling and emergency response, demonstrating patience, empathy, and a positive attitude. Achievements include significantly improving service delivery and safety protocols.

Overview

1
1
year of professional experience

Work History

Fast Food Worker

McDonald's
08.2023 - 09.2023
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Lifeguard

Ellis Aquatics
06.2022 - 09.2022
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

High School Diploma -

Port Jervis Senior High School
Port Jervis, NY
06.2024

Skills

  • Customer Service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker
  • Patience and Empathy
  • Money Handling
  • Listening and Comprehension

Timeline

Fast Food Worker

McDonald's
08.2023 - 09.2023

Lifeguard

Ellis Aquatics
06.2022 - 09.2022

High School Diploma -

Port Jervis Senior High School
Elysia Mercado