Elysia Paquette
Smyrna,DE
Summary
Detail-oriented employee with strong customer service and communication skills, as well as experienced in managing and guiding various situations and circumstances. A blend of excellent sales and organizational skills coupled with a service-oriented mindset. Dedicated to providing the best environment for customers/clients and coworkers, maintaining cleanliness and a light atmosphere.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Salon Manager
Great Clips
Various In Delaware
08.2023 - Current
- Developed strong customer service skills by providing excellent client consultations.
- Worked effectively with a range of ages and personalities to achieve pleasing results and a pleasant experience.
- Created an inviting atmosphere by engaging in friendly conversations with customers.
- Effectively managed time between clients to ensure customer satisfaction.
- Educated clients on hair care techniques and products.
- Established effective communication with customers regarding their desired hairstyles.
- Provided consultations to clients to determine their specific needs.
- Efficiently handled cash transactions while processing payments accurately.
- Adhered to health and safety standards while working in the salon environment.
- Upheld safety and sanitation standards to reduce salon risks.
- Accurately followed instructions from clients while performing services.
- Developed and implemented successful promotions to increase business.
- Kept work stations clean and sanitized tools, such as scissors, and combs.
Digital Shopper
Walmart
Dover, DE
08.2021 - 08.2023
- Worked productively with customers to meet service expectations.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Assisted in the training of new associates.
- Packed orders to be shipped to the customers' homes.
- Loaded or helped load customers' orders into their cars efficiently.
- Found items in the back room that are not on the shelves and stocked the extra merchandise on the sales floor.
Education
Certificate of Completion - Cosmetology
Paul Mitchell The School - Delware
Newark, DE04.2023
High School Diploma -
Smyrna High School
Smyrna, DE06.2021
Skills
Proper Storage Procedures
Product Knowledge and Marketing
Mobile Ordering Understanding
Verbal and Written Communication
Customer Relations and service
Effective Multitasking
Social Skills
Detail-orientated
Quick learner
Schedule management
Task delegation
Certification
Cosmetology License
Timeline
Assistant Salon Manager
Great Clips
08.2023 - Current
Digital Shopper
Walmart
08.2021 - 08.2023
High School Diploma -
Smyrna High School
Certificate of Completion - Cosmetology
Paul Mitchell The School - Delware