ELYSSA EMBLER
Pinehurst,NC
Summary
Highly dedicated and detail-oriented worker with a strong desire to succeed in tasks effectively and efficiently with a background in customer-facing roles. Excellent phone skills, and learning different types of complex systems with technology. Effective collaborating skills to enhance and ensure client satisfaction. Strong will and desire to work as hard and long as needed in order to complete any and all tasks.
Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
The Mad Greek
Charlotte, NC
01.2020 - 01.2024
- Efficiently assisted over 50 customers daily with checkout, answering questions
- Collaborated with other cashiers, offering assistance to other customers during busy times
- Managed tablets and POS system in a fast timely manner to ensure customer satisfaction
- Supervised the restaurant by totaling deliveries and closing the POS system
- Experience with billing conflicts through refunds and taking payments over the phone and on the POS system
Shipping Clerk
Belk
Southern Pines, NC
01.2018 - 01.2019
- Receive and inspect incoming goods for accuracy and quality, comparing invoice and order reports to actual received goods.
- Process returned goods, documenting damages and discrepancies, and returning merchandise to stock.
- Resolve shipping issues and customer complaints that arise, escalating complex issues to management as needed.
- Used a computer system for shipping and packaging in a fast timely manner
Stock Associate/Cashier
Bath and Body Works
Southern Pines, NC
01.2017 - 01.2018
- Executed exceptional service to ensure customers' repeat business to the store.
- Stocked items in the correct place
- Managed 26+ items in checkout line inventory
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC01.2024
Associate of Arts - Child And Family Development
Sandhills Community College
Pinehurst, NC01-2020
Skills
- Analytical problem-solving
- Client support
- Ensures task completion
- Ability to rapidly learn and apply new skills
- Learns new systems and processes quickly
- Strong focus on accuracy
- Compassionate and communicative
- Analytical thinking
- Collaborative teamwork
- Accurate data entry
- Fast and accurate typing skills
- Effective time management
- Proficient in conflict management
- Client interaction expertise
Timeline
Server
The Mad Greek
01.2020 - 01.2024
Shipping Clerk
Belk
01.2018 - 01.2019
Stock Associate/Cashier
Bath and Body Works
01.2017 - 01.2018
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Associate of Arts - Child And Family Development
Sandhills Community College