Sydney Zartman

• Provided exceptional customer service to enhance guest experiences in a fast-paced sports bar and restaurant environment.
• Fostered positive guest interactions by offering insightful menu guidance and addressing customer issues promptly.
• Facilitated operational readiness by managing table arrangements, replenishing supplies, and ensuring compliance with health and safety standards.

• Ensured cleanliness and organization of dining areas and tables to enhance guest experience.
• Facilitated accurate and prompt order taking to enhance customer satisfaction.
• Processed monetary transactions in accordance with company guidelines, maintaining accuracy and integrity in cash handling.
• Managed guest inquiries and complaints with urgency, ensuring a memorable dining experience for patrons.

• Maintained cleanliness of display cases, utensils, and workspaces to ensure sanitary conditions for food safety.
• Decorated cakes for special occasions, showers, birthdays and christenings.
• Processed cash, credit card, and check transactions accurately to enhance customer service experience.

• Delivered food promptly to tables, ensuring accuracy and appealing presentation for enhanced guest satisfaction.
• Coordinated with kitchen staff for timely food service, improving overall dining experience.
• Adapted to changes in menu and kitchen procedures, maintaining service efficiency during peak hours.

Spring, 2025 - Dean's List

• Capstone Project: · Andrew Johnson and the Failure of Reconstruction, Conducted an in-depth historical analysis of President Andrew Johnson's leadership during Reconstruction, focusing on the political struggle over Civil Rights and Black Suffrage. Examined primary sources, including presidential proclamations, veto messages, and public speeches, alongside leading historical scholarship by W.E.B. Du Bois and James McPherson. Interpreted how federal policy decisions shaped the lived experiences of freedpeople in the post–Civil War South. Synthesized research into a cohesive historical argument suitable for academic and public-facing audiences, demonstrating strong skills in primary source evaluation, contextualization, and historical storytelling.
• Research Project: · Incorporating Africana Studies into University Archives: A Case Study of Salisbury University, Examined the historical development of Africana Studies at Salisbury University and evaluated archival efforts to preserve related institutional records. Identified gaps in representation within university archives and advocated for expanded documentation to support diversity and inclusive historical narratives.
• Research Project: Interpreting Women's Contributions in the American Revolution, Analyzed the political and social impact of women during the Revolutionary War, highlighting their roles in boycotts, wartime production, intelligence efforts, and early advocacy for women's rights. Demonstrated how women's contributions were essential to sustaining the Revolution and shaping early conversations about equality in the new nation.