David Waters
Van Alstyne,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
10.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Team Leader
Dollar General
04.2022 - 06.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
Host/Server
Ruby Tuesday
04.2021 - 08.2021
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Arts - Special Education
Western Governors University
Salt Lake City, UT11-2028
Skills
- Customer Engagement
- Consumer Insight Management
- Workforce Shift Coordination
- Skilled in Customer Engagement for Upselling
- Detailed Cash Reconciliation
- Strategic Task Management
- Expertise in Table Arrangement
- Optimistic Work Ethic
- Effective Customer Relations Management
- Customer Engagement Techniques
Timeline
Server
Texas Roadhouse
10.2023 - Current
Team Leader
Dollar General
04.2022 - 06.2022
Host/Server
Ruby Tuesday
04.2021 - 08.2021
Bachelor of Arts - Special Education
Western Governors University
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