Elyssa Francis
Newport News,VA
Summary
Recent Political Science graduate with wonderful educational credentials. Experience and skills in Research, Public Speaking, Google, Word, and Interpersonal Skills. Looking to attend an institution that will expand knowledge in International and Global Affairs, and Public Policy
Overview
3
3
years of professional experience
Work History
Long Term Substitute Teacher, K-5
Newport News Public School Dst
2023.10 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Collaborated with teachers and therapists to develop individualized educational plans for approximately 30 students, ensuring optimal progress.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Sales Associate
Michael Kors Outlet
2022.08 - Current
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
Course Instructor
Go Ape Zip Line & Treetop Adventure
2021.02 - 2022.08
- Responsible for guiding(Approximately 100-200 per day) park guests of all ages throughout a high intense rope course and activities after conducting targeted safety training.
- Worked with other team members to prepare courses and maintain a safety protocols.
- Utilized first aid certification skills to render aid to injured guests as needed.
Education
Bachelor of Arts - Political Science
Norfolk State University
Norfolk, VA12.2023
No Degree - Political Science
Randolph College
Lynchburg, VA05.2021
Skills
- Complex Problem-Solving
- Assigning and Grading Work
- Interpersonal and Social Skills
- Research and Analysis Skills
- Public Speaking
- Proficient in Word, Excel, and Google
Timeline
Long Term Substitute Teacher, K-5
Newport News Public School Dst
2023.10 - Current
Sales Associate
Michael Kors Outlet
2022.08 - Current
Course Instructor
Go Ape Zip Line & Treetop Adventure
2021.02 - 2022.08
Bachelor of Arts - Political Science
Norfolk State University
No Degree - Political Science
Randolph College
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