Elyssa Land
Mesa,AZ
Summary
Healthcare professional with comprehensive experience in coordinating patient care and optimizing healthcare operations. Known for strong team collaboration and results-driven approach, ensuring smooth workflow and effective communication among medical staff. Relied upon for adaptability and proficiency in managing dynamic healthcare needs while maintaining high standards.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista
Bomb Bru
05.2022 - Current
- Operated espresso machines and grinders to prepare high-quality beverages.
- Developed specialty drink recipes that contributed to seasonal menu offerings.
- Delivered exceptional customer service, enhancing overall guest experience.
- Maintained cleanliness and organization of workstations and dining areas.
- Trained new baristas on beverage preparation techniques and customer engagement strategies.
Server
Olive Garden
08.2025 - Current
- Customer-focused waitress with experience in face-paced restaurants, skilled in taking orders, serving food, and ensuring guest satisfaction through attentive service and teamwork.
- Managed multiple tables efficiently during peak hours, ensuring timely service.
- Trained new servers on menu knowledge and customer interaction standards.
- Resolved customer complaints promptly, maintaining high satisfaction levels throughout shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Emergency Medical Technician
Maricopa Ambulance LLC
10.2024 - 08.2025
- Transported patients to and from locations safely, and performed basic life saving skills when warranted. Always prepared for emergency situations while ensuring patient safety.
- Operate and maintain medical equipment to ensure readiness for patient transport.
- Document patient information accurately, ensuring compliance with legal and regulatory standards.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Education
Associate of Applied Science - Surgical Technology
East Valley Institute of Technology
Mesa, AZ12-2027
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East Valley Institute of Technology EMT Program
Mesa, AZHigh School Diploma -
Global Academy
Mesa, AZSkills
- CPR and first aid
- Basic life support
- Vital signs monitoring
- Critical decision-making skills
- Friendly and outgoing
- Attention to detail
- Team player
- Strong work ethic
- Exceptional customer service
Certification
- EMT - Certified Emergency Medical Technician
LANGUAGES
English - fluent
French - intermediate
Timeline
Server
Olive Garden
08.2025 - Current
Emergency Medical Technician
Maricopa Ambulance LLC
10.2024 - 08.2025
Barista
Bomb Bru
05.2022 - Current
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East Valley Institute of Technology EMT Program
Associate of Applied Science - Surgical Technology
East Valley Institute of Technology
High School Diploma -
Global Academy
AWARDS
Principal's List - 2021, Head of HOSA classroom management - 2022-2023, 4th Statewide in HOSA SLC EMT Competitive Competition - 2024