ELYSSA MORALES
Customer Service
Spring,TX
Summary
Customer service professional with 4 years of successful experience in interpersonal skills and problem solving. Leadership and team member versatility contributed to success in multiple areas.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
STAFFER
THE PALADIN NEWSPAPER AND YEARBOOK, HIGH SCHOOL
08.2015 - 05.2019
- Day-to-day duties carried out effectively and efficiently long-term, resulting in advancements in responsibilities and increased proficiency with customer relations.
- Created spreadsheets using Microsoft Excel to maintain an organized and punctual schedule under strict deadlines.
- Provided a friendly and capable face for customers, rarely needing to escalate issues to supervisors resulting in improved operations and better sales.
HOSTESS
THE BLUE FISH
08.2018 - 12.2018
- Guest relations remained positive through speedy service and clear communication.
- Complaints resolved quickly and efficiently, providing a consistently organized work environment and satisfied guests.
- Increased proficiency with customer relations through to-go and reservation taking via phone.
HOSTESS
Grimaldi's Coal Brick Oven Pizzeria
04.2018 - 08.2018
- Governed several dining areas in leadership and team member roles focused on organizational strategies to provide seamless guest experiences.
- Supported guest wants and needs when assigning seating while keeping server rotation in mind, effectively preventing long wait times and dissatisfied customers.
- Routinely aiding other areas of the restaurant to produce a balanced environment for my team.
- Maintain customer satisfaction by keeping constant communication with servers about newly seated parties to guarantee quality and speedy service.
Education
DIPLOMA/GED -
THE WOODLANDS COLLEGE PARK HIGH SCHOOL
08.2015 - 05.2019
Associate of Arts And Sciences -
LONE STAR COLLEGE
08.2019 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Conversational Spanish
Quote
I dwell in possibility.
Emily Dickinson
Timeline
Associate of Arts And Sciences -
LONE STAR COLLEGE
08.2019 - Current
HOSTESS
THE BLUE FISH
08.2018 - 12.2018
HOSTESS
Grimaldi's Coal Brick Oven Pizzeria
04.2018 - 08.2018
STAFFER
THE PALADIN NEWSPAPER AND YEARBOOK, HIGH SCHOOL
08.2015 - 05.2019
DIPLOMA/GED -
THE WOODLANDS COLLEGE PARK HIGH SCHOOL
08.2015 - 05.2019
Similar Profiles
Jesus SerranoJesus Serrano
Staff Member at The Talon Newspaper/ The Eagle YearbookStaff Member at The Talon Newspaper/ The Eagle Yearbook
Isaiah RodriguezIsaiah Rodriguez
Teacher's Assistant at Atascadero High School YearbookTeacher's Assistant at Atascadero High School Yearbook
Calla JohnsonCalla Johnson
Copy Editor in Chief at Lubbock High School Yearbook StaffCopy Editor in Chief at Lubbock High School Yearbook Staff