Elysse Mammola
SEABROOK
Summary
Dynamic professional with a robust background in loan documentation, dedicated to ensuring compliance and accuracy throughout all processes. Expertise in document preparation and review that thrives on teamwork and adaptability. Proven ability to meet tight deadlines while navigating evolving requirements, complemented by meticulous attention to detail and strong analytical skills. Recognized for exceptional communication and organizational abilities that foster seamless operations and deliver high-quality outputs. Successful track record in building client relationships and consistently achieving sales targets through tailored solutions.
Overview
7
7
years of professional experience
Work History
Loan Documentation Specialist
Mechanics Bank
02.2022 - 12.2025
- Documented commercial (new, change in terms, and term) loans with a 24 hour turnaround
- Organizing digital files within various databases
- Collaborated with underwriting team and relationship managers to streamline document processing workflows.
Showroom Sales Consultant
Ferguson Enterprises
09.2020 - 09.2021
- Provided expert product knowledge to customers, enhancing overall shopping experience and increasing customer satisfaction
- Continuously learned new products and technology
- Developed tailored solutions to meet client needs, driving sales growth and fostering long-term relationships
Showroom Client Service Representative
Ferguson Enterprises
12.2019 - 09.2020
- Support sales consultants with clients and projects by managing order processing, ensuring accuracy and timely delivery of products
- Facilitated resolution of client inquiries, enhancing customer satisfaction and loyalty
Client Services Representative
Ferguson Enterprises
07.2018 - 12.2019
- Supported all Southern California showrooms
- Answer and problem solve all phone inquiries
- Created quotes
Education
Bachelor's Degree - Business Administration
The Master’s University
05.2018
Skills
- Skilled in LaserPro software
- Advanced proficiency in Word and Excel
- Salesforce user experience
- Cross-functional collaboration
- Strategic growth planning
- Experienced in loan processing tasks
Timeline
Loan Documentation Specialist
Mechanics Bank
02.2022 - 12.2025
Showroom Sales Consultant
Ferguson Enterprises
09.2020 - 09.2021
Showroom Client Service Representative
Ferguson Enterprises
12.2019 - 09.2020
Client Services Representative
Ferguson Enterprises
07.2018 - 12.2019
Bachelor's Degree - Business Administration
The Master’s University