Elzbieta Iwanczak
Garfield,NJ
Summary
Dynamic and dependable professional with a proven track record at Royal Warsaw Restaurant, adept in customer service and creative mixology. Excelled in building a loyal clientele through exceptional service and cleanliness, significantly enhancing customer satisfaction. Skilled in multitasking and complex problem-solving, consistently delivering high-quality experiences in fast-paced environments.
Recent graduate with foundational knowledge in Hairstyling and hands-on experience gained through academic projects and internships. Demonstrates strong problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
A beauty industry professional, driven by passion for client care and creativity. Background includes supporting stylists in delivering high-quality services and managing daily salon operations. Collaborates effectively with team members and adapts to dynamic salon environments. Skills include time management and customer interaction.
Overview
20
20
years of professional experience
Work History
Parisian Beauty Academy
Paul Mitchell The School
02.2024 - 11.2024
- Collaborated on group projects to complete professional deliverables.
- Recommended products for clients based on individual needs.
- Increased client satisfaction by providing excellent customer service.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Prepared and mixed color formulas for clients' hair.
- Completed basic styles for customers by using blow-drying and curling abilities.
- Offered basic professional cuts, color service, highlights and grey blending.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Bartender Hostess
Royal Warsaw Restaurant
03.2013 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Hairstylist's Assistant
Hair Salon For Men
09.2004 - 06.2007
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed loyal following of clients by providing high-quality services.
Education
Licensed Hair Stylist
Poland06-2007
Skills
- Creativity
- Interpersonal skills
- Attention to detail
- Time management
- Patience and tolerance
- Cleanliness and hygiene
- Handling difficult customers
- Fast learner
- Honest and dependable
- Strong multitasking
- Problem-solving
- Strong work ethic
- Outstanding customer service
Languages
Polish
Native or Bilingual
English
Full Professional
Russian
Full Professional
Timeline
Parisian Beauty Academy
Paul Mitchell The School
02.2024 - 11.2024
Bartender Hostess
Royal Warsaw Restaurant
03.2013 - 09.2023
Hairstylist's Assistant
Hair Salon For Men
09.2004 - 06.2007
Licensed Hair Stylist
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