Elzbieta Zdunek
Gilbert,AZ
Summary
Dynamic RN Senior Manager at Banner Home Care with expertise in clinical judgment and team coordination. Proven track record in enhancing patient satisfaction and outcomes through effective care plan development and compassionate leadership. Skilled in quality improvement and mentoring, fostering a collaborative environment that boosts staff, retention and morale.
Overview
7
7
years of professional experience
Work History
RN Senior Manager Clinical Programs
Banner Home Care
Mesa, AZ
07.2023 - Current
- Assisted in patient assessments and documentation to ensure accurate medical records.
- Participated in training sessions to learn safety protocols and best practices for patient care.
- Collaborated with healthcare team to maintain a clean and organized environment for patients.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Assisted in the preparation of project plans, ensuring alignment with organizational goals.
- Developed training materials to onboard new employees effectively and enhance team knowledge.
- Facilitated team meetings to foster communication and drive project progress forward.
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Engaged in effective communication with patients to provide comfort and address concerns.
RN Clinical Services Manager
Banner Home Care
Mesa, AZ
09.2018 - 07.2023
- Collaborated with multidisciplinary teams to develop comprehensive care strategies.
- Evaluated patient outcomes regularly to identify areas for improvement in service delivery.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Education
Nursing
Naugatuck Valley Community College
Waterbury, CT06.2001
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Quality improvement
- Community health
- Direct patient care
- Patient assessment
- Team coordination
- Precepting
- Patient care
- Staff supervision
- Nursing staff leadership
- Licensed RN
- Care plan development
- Case management
- High level of autonomy
- Complex Problem-solving
- EMR systems
- Wound care
- Intravenous therapy
- Tracheostomy care
- Home care
Languages
Polish
Native or Bilingual
Timeline
RN Senior Manager Clinical Programs
Banner Home Care
07.2023 - Current
RN Clinical Services Manager
Banner Home Care
09.2018 - 07.2023
Nursing
Naugatuck Valley Community College