EMA KHAN
Chicago,IL
Summary
A professional nail salon receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Project Manager Assistant
Empire Construction
12.2022 - 06.2024
- Supported projects through daily activities which included reviewing job scopes, coordinating meetings, correspondence with customers, financial and schedule analysis, coordination with crews/vendors/contractors, and miscellaneous duties as necessary
- Establish and sustain effective working relationships with the customer, job-site personnel and internal departments to support the customer in creating and implementing effective formwork solutions
- Consistently at work and meetings on time, displayed responsibility for own actions, followed directions; kept commitments and completed tasks on time; dealt effectively with frequent delays, unexpected events and changes in/or approaches/methods to best fit the situation
Assistant Manager
Adara Salon
01.2022 - 09.2022
- Offered hands on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Maintained schedules and monitored performance.
Business Developer Assistant
Empire Construction
07.2020 - 11.2021
- Responsible for monitoring work to ensure tasks and projects are completed in accordance with specifications, budget and schedule
- Produce and submit daily and weekly reports, as requested
- Monitor and document work progress of the team, compare and report work progress, and continue to update data
- A point-of-contact for the company; communicated with existing and potential clients to ensure that their needs are met
Assistant Manager
Touss Hair Salon
05.2020 - 12.2020
- Responsible for providing a high standard of assistance to Hairstylists and Hair Colorists
- Goal setting and holding staff accountable for daily duties
- Scheduling clients/stylists for shifts, changing availability when necessary
- Inventory control & placing orders monthly/when necessary
Education
Bachleor of Science -
Benedictine University
Lisle, IL2023
Skills
- Microsoft Excel
- Customer Service
- Written communication
- Customer relations
- Verbal communication
Timeline
Project Manager Assistant
Empire Construction
12.2022 - 06.2024
Assistant Manager
Adara Salon
01.2022 - 09.2022
Business Developer Assistant
Empire Construction
07.2020 - 11.2021
Assistant Manager
Touss Hair Salon
05.2020 - 12.2020
Bachleor of Science -
Benedictine University
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