Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Accomplishments
Affiliations
Timeline
Generic

Emad Dalati

Santa Ana,CA

Summary

Entrepreneurial Franchise Owner known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and customer relationship management. Excel at communication, problem-solving, and adaptability, ensuring successful business operations and growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Franchise Owner

The UPS Store 7792
Santa Ana, California
09.2024 - Current
  • Managed daily operations of franchise location ensuring compliance with brand standards.
  • Trained and supervised staff to deliver exceptional customer service experience.
  • Maintained inventory levels, placing orders to ensure optimal stock availability.
  • Developed and enforced safety protocols to protect employees and customers.
  • Analyzed sales data to identify trends and adjust operational strategies accordingly.
  • Conducted regular performance evaluations to enhance team productivity and morale.
  • Managed relationships with vendors, ensuring timely deliveries of products or services.
  • Maintained financial records, such as income statements, balance sheets and budget reports.
  • Negotiated contracts with suppliers to secure competitive prices for goods and services.
  • Set goals for each store based on past performance data and future projections.

Insurance Agency Owner

Dalati Brothers Insurance Agency Inc.
Anaheim, California
08.2022 - Current
  • Managed daily operations of Dalati Brothers Insurance Agency Inc.
  • Developed and implemented marketing strategies for insurance products.
  • Trained and mentored staff on customer service best practices.
  • Evaluated client needs to recommend suitable insurance policies.
  • Oversaw compliance with industry regulations and agency standards.
  • Cultivated relationships with local businesses to expand client base.
  • Analyzed market trends to adjust services and improve offerings.
  • Conducted regular meetings with staff members to discuss progress towards goals.
  • Drafted insurance contracts for new clients while ensuring compliance with applicable laws and regulations.

Deputy Clerk of the Court

Court of Appeals, 4th District Division 3
Anaheim, California
01.2020 - 07.2022
  • Processed legal documents for timely court hearings and proceedings.
  • Assisted judges by preparing case summaries and legal briefs.
  • Communicated with attorneys and the public regarding court procedures.
  • Supported the implementation of new filing systems and procedures.
  • Facilitated case management by tracking pending cases and deadlines.
  • Assisted attorneys in handling cases by researching legal precedents, gathering evidence and compiling documents.
  • Managed courtroom operations during trials and hearings by ensuring all parties were present, calling witnesses, recording testimony and managing exhibits.

Insurance Agent

Dalati's Insurance
Anaheim, California
01.2014 - 12.2019
  • Assisted clients in understanding insurance options and coverage details.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.

Education

J.D. - Law

Damascus University of Law
Damascus, Syria

Skills

  • Legal research
  • Contract negotiation
  • Team leadership
  • Customer service
  • Compliance oversight
  • Performance evaluation
  • Budget development
  • Team oversight
  • Business launch
  • Sales oversight
  • Franchise relations
  • Contract management
  • Sales strategy development

Certification

  • Private Pilot
  • Property & Casualty Insurance License
  • Health & Life Insurance License

Languages

English
Full Professional
Arabic
Native/ Bilingual
Spanish
Limited

Websites

Accomplishments

  • Top 100 Agents in Life Insurance Sales in California 2018
  • MVP in Muslim Basketball League 2016
  • Rookie of the Year in Muslim League 2016

Affiliations

  • Basketball
  • Aviation

Timeline

Franchise Owner

The UPS Store 7792
09.2024 - Current

Insurance Agency Owner

Dalati Brothers Insurance Agency Inc.
08.2022 - Current

Deputy Clerk of the Court

Court of Appeals, 4th District Division 3
01.2020 - 07.2022

Insurance Agent

Dalati's Insurance
01.2014 - 12.2019

J.D. - Law

Damascus University of Law

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