Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emalee PATTY

Greenfield,IN

Summary

Experienced behavior technician skilled in implementing and monitoring behavior intervention plans, utilizing applied behavior analysis techniques, data collection, and progress monitoring. Collaborative team player dedicated to achieving positive outcomes and adapting to changing needs. Known for reliability and a results-driven approach in all endeavors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician (RBT)

Lighthouse Autism Center
04.2024 - Current
  • Implemented behavior intervention plans (BIPs) under the supervision of a Board Certified Behavior Analyst (BCBA)
  • Monitored client safety during therapy sessions while promoting independence
  • Implemented strategies to promote independence and self-care skills, such as toileting, dressing, and feeding
  • Implemented reinforcement systems tailored to individual client preferences and needs

General Cleaner

4M
11.2023 - 02.2024
  • Performed general cleaning duties such as sweeping, mopping, dusting, and vacuuming
  • Stocked and replenished restroom supplies such as toilet paper, soap, and paper towels
  • Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floors
  • Ensured proper disposal of trash and waste materials in designated containers

Server Shift Leader

O'Charleys
04.2019 - 10.2023
  • Recaptured loyalty of dissatisfied guests through proactive management of complaints and concerns.
  • Directed front-of-house staff in customer service, order taking, and food delivery.
  • Composed staff during busy periods with assistance on guests' food and beverage needs.
  • Organized staff cleaning and other side work for optimal dining room operations.
  • Enhanced 30% per-ticket revenue by helping staff with up-selling techniques.
  • Handled onboarding and training for new serving staff, including answering all questions and coaching on specific techniques.
  • Managed section of 5 tables each shift in fast-paced family-style restaurant.
  • Made targeted recommendations to guests based on stated needs and extensive understanding of current menu offerings.
  • Backed up servers by jumping in to handle sidework, deliver food, and bus tables.

Education

Associates - Travel and Hospitality Management

International Business College
Indianapolis, IN

Skills

  • Dispute resolution
  • Customer engagement
  • Point of sale operations
  • Workforce development
  • Customer engagement methods
  • Working with children
  • Team leadership
  • Employee Orientation
  • Experience with autism support
  • Guest Services
  • Data Collection
  • Practical experience in behavior analysis
  • Individualized training techniques
  • Management of token economy strategies
  • Communication skills improvement

Certification

  • RBT Certification
  • Bartender License

Timeline

Registered Behavior Technician (RBT)

Lighthouse Autism Center
04.2024 - Current

General Cleaner

4M
11.2023 - 02.2024

Server Shift Leader

O'Charleys
04.2019 - 10.2023

Associates - Travel and Hospitality Management

International Business College

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Emalee PATTY