Summary
Work History
Education
Skills
Timeline
Refrences
Refrences
Overview
Generic

Emalee Roop

Guest Advocate/ General Merchandiser
Jacksonville,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Guest Advocate/General Merchandiser

Target
Jacksonville Beach, FL
11.2017 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.

Education

High School Diploma -

Forest High School
Ocala, FL
08.2013 - 06.2017

Skills

    Stocking and replenishing

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Timeline

Guest Advocate/General Merchandiser

Target
11.2017 - Current

High School Diploma -

Forest High School
08.2013 - 06.2017

Refrences

Professional Refrences


Olivia Pimienta- Guest Services Agent

  • Currently working for VTrips
  • (904)-608-0641
  • Have previously worked with Olivia at Target and can attest to my customer service skills and strong interpersonal skills.

Hope Shaughnessy- Closing Expert

  • Working as a closing expert at Target
  • (904)-607-3674
  • Currently work with Hope at Target and can give you present time on my work performance and interaction with guests.

Christine Odel

  • Worked previously as a team lead and then as closing team lead at Target.
  • (407)-721-5727


Refrences

Professional Refrences


Olivia Pimienta- Guest Services Agent

  • Currently working for VTrips
  • (904)-608-0641
  • Have previously worked with Olivia at Target and can attest to my customer service skills and strong interpersonal skills.

Hope Shaughnessy- Closing Expert

  • Working as a closing expert at Target
  • (904)-607-3674
  • Currently work with Hope at Target and can give you present time on my work performance and interaction with guests.

Christine Odel

  • Worked previously as a team lead and then as closing team lead at Target.
  • (407)-721-5727


Overview

4
4
years of professional experience
4
4
years of post-secondary education
Emalee RoopGuest Advocate/ General Merchandiser