Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emalie Gonzales

Corpus Christi,TX

Summary

RESPONSIBLE TEAM MEMBER PROFICIENT IN CUSTOMER SERVICE AND FAST PACED WORK ENVIRONMENT. Passionate and motivated, with a drive for excellence. Two years in customer service. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CNA

Corpus Christi Nursing And Rehab
12.2021 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Supported needs of 30+ residents under long-term care
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Custodian

Enhanced Cleaning Services
09.2019 - 05.2020
  • Deep cleaning during COVID Pandemic
  • Time Management
  • Teamwork
  • Communication
  • CUSTODIAN, Customer Satisfaction
  • Sales
  • Team Work
  • Knowledge of merchandise
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals

SALES ASSOCIATE

Champs Sporting Goods
09.2019 - 12.2019
  • Customer Satisfaction
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Ensures guest purpose is met
  • Greet and engage with guest to provide friendly experience
  • Supports and adheres to company standards for operations,marketing/communications and brand
  • Team Work
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Smoothie King
05.2016 - 09.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Blends smoothies according to recipe ticket for consistent taste
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Engaged with customers to build rapport and loyalty.

Education

No Degree - Nursing Assistance

Southern Careers
Corpus Christi, TX
12.2021

High School Diploma -

VETERANS MEMORIAL HIGH SCHOOL HIGH
Corpus Christi, TX
06.2019

Skills

  • Great Communication Skills
  • Ability to multitask
  • Output Monitoring and Reporting
  • Wheelchair Assistance
  • Efficient and Reliable Team Player
  • Compassionate Caregiver
  • Grooming and Bathing Assistance
  • Bed Making and Linen Changes
  • Patient Relationship-Building
  • Bed Transfers
  • Charting Expertise
  • Nursing Assistance
  • Critical Thinking

Certification

Food Handlers

Timeline

CNA

Corpus Christi Nursing And Rehab
12.2021 - Current

Custodian

Enhanced Cleaning Services
09.2019 - 05.2020

SALES ASSOCIATE

Champs Sporting Goods
09.2019 - 12.2019

Sales Associate

Smoothie King
05.2016 - 09.2018

No Degree - Nursing Assistance

Southern Careers

High School Diploma -

VETERANS MEMORIAL HIGH SCHOOL HIGH
Emalie Gonzales