Organized early-career administrative professional with experience supporting office operations, document preparation, and confidential records management. Skilled in multitasking, attention to detail, and stakeholder communication. Focused on streamlining workflows, improving accuracy, and maintaining compliance.
Work History
Human Resources Operations Specialist
2 Months
MedStar Georgetown University Hospital | 05.2026 - 07.2026
Coordinated daily operational workflows to maintain accuracy and on-time task completion.
Monitored process compliance and resolved routine issues to support consistent service delivery.
Analyzed recurring workflow gaps and recommended improvements to streamline operations.
Tracked key process indicators and flagged exceptions for timely corrective action.
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Collected, arranged, and input information into a database system.
Administrative Assistant Intern
5 Months
SystemOne / IBM (Contract) | 11.2025 - 04.2026
Coordinated calendars, meetings, and conference rooms for cross-functional administrative support.
Drafted correspondence, memos, and internal communications with consistent formatting and accuracy.
Maintained records, files, and confidential documents according to office procedures.
Processed data entry tasks in spreadsheets and tracking systems with attention to detail.
Prepared meeting materials, agendas, and presentation packets for stakeholder reviews.
Supported office workflows by organizing supplies, updating logs, and resolving routine administrative issues.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to employee inquiries and routed requests to correct teams promptly.
Uber Driver
2 Years
Uber | 08.2022 - 08.2024
Navigated optimal routes using GPS and traffic updates to ensure timely passenger pickups and drop-offs.
Monitored trip requests through mobile app to accept rides, manage schedules, and reduce idle time.
Delivered courteous customer service while assisting riders with trip questions, luggage, and route preferences.
Maintained clean, safe vehicle conditions aligned with ride-share service standards and passenger expectations.
Administration Assistant
3 Years 9 Months
Berhan Home Health Care Agency Inc. | 01.2019 - 10.2022
Managed calendars, scheduled meetings, and coordinated appointments for smooth daily operations.
Prepared correspondence, reports, and internal documents with consistent accuracy and professionalism.
Organized filing systems, maintained records, and ensured quick retrieval of critical information.
Tracked office supplies, processed requests, and supported uninterrupted administrative workflow.
Reviewed data entries and updated databases to support reliable administrative reporting.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science - Business Administration And Management
University of Maryland Global Campus | Hyattsville, MD | 12.2027
Associate of Science - Business Administration And Management
University of District of Columbia | Washington | 05.2026
Dean's List [2024-2026]
3.7 GPA
Skills
Records management
Document preparation
Compliance monitoring
Stakeholder engagement
Strategic thinking
Problem-solving
Time management
Attention to detail
Multitasking and organization
Team collaboration
Verbal communication
Integrity and honesty
Languages
Amharic
Native or Bilingual
Timeline
Human Resources Operations Specialist
MedStar Georgetown University Hospital
05.2026 - 07.2026Read More
Administrative Assistant Intern
SystemOne / IBM (Contract)
11.2025 - 04.2026Read More
Uber Driver
Uber
08.2022 - 08.2024Read More
Administration Assistant
Berhan Home Health Care Agency Inc.
01.2019 - 10.2022Read More
University of Maryland Global Campus
Bachelor of Science from Business Administration And Management
Read More
University of District of Columbia
Associate of Science from Business Administration And Management
Human Resources Operations Specialist at China Saudi communications service LTD CoHuman Resources Operations Specialist at China Saudi communications service LTD Co