Eman Khalil
MAA Cypress Cove- MAA Westchase
Humble,TX
4
Languages
1
Certification
11
years of professional experience
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Work History
Leasing Consultant
9 Months- Conducted apartment tours and converted prospects using tailored leasing presentations to support leasing operations.
- Reviewed, processed, and validated lease application renewals and move-in paperwork with attention to detail.
- Handled resident inquiries and ensured timely resolution of service concerns through prompt action.
- Managed lease records and coordinated account updates in Yardi.
- Managed Fair Housing guideline adherence throughout leasing activities and resident interactions to support fair treatment and regulatory compliance.
- Scheduled and executed prospect follow-ups to sustain occupancy pipeline strength.
- Managed more than 30-40 calls per day.
FLIGHT ATTENDANT
4 Years 8 Months- Coordinated communication between flight deck and cabin crew before and during flights to ensure operational efficiency.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Managed passenger issues during flights, including disorderly behavior and medical emergencies, to maintain a safe and comfortable environment.
- Addressed passenger inquiries and resolved issues during flights to enhance overall travel experience.
- Adapted work schedule to accommodate night, weekend, and holiday shifts for operational needs.; night, weekend, and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
ORGANIZER
5 Months- Contributed to strategy development and planning that expanded organizing program and advanced campaigns.
- Established and nurtured relationships with community organizations and leaders to build awareness and support public reforms.
- Coordinated scheduling, hosting, and facilitation of events while identifying additional opportunities to engage community members.
- Identified potential areas for improvement in processes. to gain deeper insight into creating efficient and streamlined processes.
- Scheduled resources, venues, and calendars to maintain organized workflows and timely execution.
PERSONAL ASSISTANT
1 Year 8 Months- Oversaw personal and professional calendars and coordinated appointments for future events as well as travel arrangements.
- Oversaw personal and professional calendars and coordinated appointments for future events and travel arrangements.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed emails and correspondence to streamline communication and support effective business processes.
- Prepared documentation quickly to assist families during time-sensitive situations.
- Coordinated burial and funeral services for deceased individuals, managing all related documentation.
MARKETING/BRANDING
1 Year 5 Months- Identified marketing channels and target customers, enhancing campaign effectiveness.
- Wrote engaging and successful marketing, advertising and website copy.
- Coordinated cross-functional teams to successfully launch product introductions.
- Analyzed data from previous and current marketing campaigns to improve future results.
- Tracked key metrics and developed spreadsheets and data models.
- Analyzed data from past and current marketing campaigns to optimize future strategies.
Education
Nutrition & Diet Planning - Nutritional Science
- Nutrition & Dietary Planning, Nutrition Science
- Leaned the basic of a human body to help others learn the best diet for them.
- Helped many people fulfill the needs to feel healthy and energetic in everyday life.
No Degree - Air and Hospitality
High School Diploma
Skills
Multilingual proficiency
Customer Service
Creative
Adaptability
Public Interaction
Administrative management
Problem solving
Customer interaction
Prospect Outreach
Lease Marketing
Passenger monitoring
Property Management Software
Customer Relationship Management
Conflict Resolution
Fair Housing Compliance
Emergency Preparedness
Autism awareness
Customer Support
Certification
· Embraer 190-195
· CPR
· FAA Assisting Guests with Autism
· First Aid Kit
· Autism for Air Crew
· Airbus 220-300
Languages
English
Urdu
Punjabi
Hindi
Timeline
Leasing Consultant
MAA Cypress Cove- MAA Westchase
02.2026 - CurrentRead More
FLIGHT ATTENDANT
BREEZE AIRWAYS
04.2022 - 12.2026Read More
ORGANIZER
THE CESTA
11.2020 - 04.2021Read More
PERSONAL ASSISTANT
ROSEWOOD FUNERAL HOME
06.2018 - 02.2020Read More
MARKETING/BRANDING
KING FUELS
05.2016 - 10.2017Read More
UDEMY
Nutrition & Diet Planning from Nutritional Science
Read More
INTERNATIONAL AIR AND HOSPITALITY ACADEMY
No Degree from Air and Hospitality
Read More
ATASCOCITA HIGH SCHOOL
High School Diploma
Read More