Emani Middleton
Hampton,Virginia
Summary
Detail-oriented Instructional Assistant experienced in enhancing educational delivery and operational efficiency. Improved student outcomes through effective classroom organization, decision-making, and compliance awareness while fostering collaboration among staff. Focused on individualized learning strategies and conflict resolution to support student success in a well-organized classroom environment.
Overview
5
5
years of professional experience
Work History
Instructional Assistant
Newport News Public School Dst
09.2025 - 07.2026
- Supported students with individualized learning strategies and resources.
- Assisted teachers in implementing lesson plans and classroom activities.
- Monitored student progress and provided feedback to educators.
- Collaborated with instructional staff to enhance educational delivery.
- Organized classroom materials and maintained an effective learning environment.
- Facilitated communication between students, parents, and teachers regarding academic needs.
Mail Carrier
United States Postal Service, USPS
06.2025 - 08.2025
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Sorted and organized mail based on delivery routes to enhance operational flow.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Bank Teller
Langley Credit Union
07.2023 - 05.2025
- Managed cash drawer and balanced transactions at end of shifts to maintain accuracy.
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Trained new tellers on operational procedures and customer service standards to improve team performance.
Assistant Manager
Dairy Queen
08.2022 - 07.2023
- Trained and mentored staff to enhance service quality and efficiency.
- Implemented inventory management practices reducing waste and optimizing stock levels.
- Developed employee schedules to ensure optimal staffing during peak hours.
- Supervised daily operations ensuring compliance with food safety standards.
Crew Member
Dairy Queen
05.2021 - 08.2022
- Prepared and served menu items accurately, maintaining quality and presentation.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
Education
Bachelor of Arts - Psychology
Norfolk State University
Norfolk, VA05-2027
High School Diploma -
Bethel Highschool
Hampton, VA06-2022
Skills
- Classroom management
- Communication strategies
- Dispute mediation
- Group facilitation
- Technology use
- Sales strategies
- Cash management
- Customer service
- Client relations
- Load optimization
- Parcel processing
- Safety compliance
- Data tracking
- Technical proficiency
- Delivery routing
- GPS navigation
Timeline
Instructional Assistant
Newport News Public School Dst
09.2025 - 07.2026
Mail Carrier
United States Postal Service, USPS
06.2025 - 08.2025
Bank Teller
Langley Credit Union
07.2023 - 05.2025
Assistant Manager
Dairy Queen
08.2022 - 07.2023
Crew Member
Dairy Queen
05.2021 - 08.2022
Bachelor of Arts - Psychology
Norfolk State University
High School Diploma -
Bethel Highschool