Summary
Overview
Work History
Education
Skills
Timeline
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Emani poole

Brockport,NY

Summary

Experienced sales professional with a successful history in retail environments. Dedicated to delivering exceptional customer service and driving sales growth. Recognized for reliability and ability to adapt to ever-changing customer needs and market conditions. Strong communicator and collaborator who thrives in a team environment, contributing to collective success and consistently achieving sales goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

IBF Smoke
02.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate Supervisor

Label Shopper
08.2022 - 08.2023
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
  • Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
  • Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.

Door Knocker

Weedman Lawncare
10.2020 - 02.2021
  • Generated leads for the sales team through persistent door-to-door canvassing efforts.
  • Utilized persuasive techniques to secure appointments for in-home consultations and demonstrations.
  • Improved communication skills by professionally interacting with a diverse range of individuals daily.
  • Elevated brand awareness within assigned areas by consistently delivering informative product presentations tailored to each prospect''s needs.
  • Collaborated closely with sales representatives, forwarding valuable customer information for follow-up purposes.
  • Increased customer engagement by effectively presenting and explaining product features to potential clients.

Restaurant Hostess

The Village House
04.2019 - 09.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Bachelor of Arts - Applied Psychology

Suny Brockport
Brockport, NY
05-2026

High School Diploma -

Charles D Amico
Albion, NY
06-2021

Skills

  • Active listener
  • Hard worker
  • Efficient
  • Creative
  • Cash register operation
  • Goal oriented
  • Stocking and receiving
  • Sales expertise
  • Customer service
  • Store opening and closing
  • Client service

Timeline

Sales Associate

IBF Smoke
02.2024 - 10.2024

Sales Associate Supervisor

Label Shopper
08.2022 - 08.2023

Door Knocker

Weedman Lawncare
10.2020 - 02.2021

Restaurant Hostess

The Village House
04.2019 - 09.2020

Bachelor of Arts - Applied Psychology

Suny Brockport

High School Diploma -

Charles D Amico

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Emani poole