Emani Urbina
The Bronx,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Manager-Sales Rep
Boost Mobile
10.2016 - 04.2018
- Manage bank deposits
- Assist customers with managing their service plans and accounts such as payment and plan adjustments
- Provide diagnosis and repair prices for damaged phones out of warranty
- Manage the store from open to close and meet required quota by the end of each work week.
Cashier
Checkers
11.2015 - 09.2016
- Operate cash register, count money in cash register at beginning and end of shift
- Transfer orders to kitchen to ensure their preparation
- Up-sell in store promotions, when applicable
- Listen to resolve customer’s complaints, suggestions, and inquiries
- Sweep and mop floor regularly, keep counter and dining area clean and neat.
Education
Gateway to college program -
Essex county college
Skills
- Exceptional interpersonal skills
- Bi-lingual and great communication skills
- Analytical/research skills
- Flexibility/adaptability/managing multiple priorities
Languages
Spanish
Timeline
Manager-Sales Rep
Boost Mobile
10.2016 - 04.2018
Cashier
Checkers
11.2015 - 09.2016
Gateway to college program -
Essex county college
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