ACKEEM BALL
Petal,MS
Summary
General Manager with proven track record in building established and new businesses, developing and delivering upon aggressive strategic and financial goals, and exceeding expectations. I have delivered results through exceptional strategic, organizational, team building, and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Motor Coach Operator
Cline Tours
Jackson, MS
05.2017 - Current
- Operated motor coaches safely, ensuring passenger comfort and adherence to schedules.
- Conducted pre-trip inspections, identifying and addressing mechanical issues promptly.
- Managed route navigation, optimizing travel time while complying with traffic regulations.
- Assisted passengers with boarding and disembarking, promoting a positive travel experience.
Accounts Manager/ Assistant Manager
Aarons Sales and Lease
New Orleans, LA
03.2014 - 05.2017
- Strategically manage the accounts department by preparing and leading my team so that we achieve and exceed our companies goal. prepare bank deposits. Responsible for the acquisition and maintenance of all customer accounts. Collecting and reselling customer agreements. Successfully completed GM Boot Camp. Full knowledge of the Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA)
Independent Contractor
AJ Transportation
Petal, MS
05.2010 - 02.2014
- Oversaw daily transportation operations, ensuring timely delivery and adherence to safety protocols.
- Developed and implemented efficient routing strategies to optimize fuel consumption and reduce delays.
- Mentored new drivers on best practices for vehicle maintenance and customer service excellence.
- Collaborated with logistics teams to streamline scheduling processes, enhancing overall operational efficiency.
General Manager/ Regional Trainer
B N Management Company
New Orleans, LA
01.2007 - 01.2010
- Managed a 142 room property with a staff on average of 35 members. I am Responsible for daily hotel operations, along with sales, accounting, human resource, and engineering. I started this project from the construction stage to changing the brand names twice within a year. Trained all of my company’s employees including other General Managers on customer service, and basic hotel operations. I implemented several programs to help other hotel managers to better manage their staff.
General Manager, Best Western Inn
Cajun Lodging, LLC
La Place, LA
01.2005 - 01.2007
- Micro managed every aspect of the hotels operation, which included but not limited to housekeeping, maintenance, front desk, and food and beverage departments. Manage all A/R accounts, handled inside and outside sales. Trained and certified in revenue management. Certified in Hotel Sales Pro software and Autoclerk property management system.
Senior Collector, Telecheck Corporate Division
First Data Inc.
Houston, TX
01.2005 - 01.2006
- Lead a team of 10 collectors, collecting over 2.5 million in Non-Sufficient Fund corporate checks monthly, performing skip traces, Exceeding corporate goal by 30% on a monthly basis. Full knowledge of the Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA)
General Manager, Hampton Inn
Cajun Lodging, LLC
La Place, LA
01.2004 - 01.2005
- Manage all aspects of the hotels operation; professionally handle all guest service issues, prepared forecasting reports for upper level management and sales department. Maximize revenue, and preparing P&L reports. Certified in System 21/ OnQ property management system.
Regional Director of Operation
Tahoe Investments Inc.
New Orleans, LA
01.1999 - 01.2004
- Managed a group of four retail stores each with an average of about 14 employee. Responsible for all store operations. Managed all accounts and quality assessments. Developed and implemented training programs for all staff including management. All stores revenue increased while under my direction.
Education
Marketing and Management
University of Phoenix Online
03-2026
Accounting and Business Administrations
Southern University at New Orleans
01-2003
High School Diploma - undefined
L.E. Rabouin High School
New Orleans, LA01-1995
Skills
- Hotel Management, Restaurant management, Retail management, Accounting, Business management and customer service
- Vehicle inspection proficiency
- Passenger assistance
- Safety measures
Timeline
Motor Coach Operator
Cline Tours
05.2017 - Current
Accounts Manager/ Assistant Manager
Aarons Sales and Lease
03.2014 - 05.2017
Independent Contractor
AJ Transportation
05.2010 - 02.2014
General Manager/ Regional Trainer
B N Management Company
01.2007 - 01.2010
General Manager, Best Western Inn
Cajun Lodging, LLC
01.2005 - 01.2007
Senior Collector, Telecheck Corporate Division
First Data Inc.
01.2005 - 01.2006
General Manager, Hampton Inn
Cajun Lodging, LLC
01.2004 - 01.2005
Regional Director of Operation
Tahoe Investments Inc.
01.1999 - 01.2004
Accounting and Business Administrations
Southern University at New Orleans
High School Diploma - undefined
L.E. Rabouin High School
Marketing and Management
University of Phoenix Online