Emanuel Cruz
ADEL
Summary
Dedicated Service Technician with extensive experience at Belks Heating & Air Inc, excelling in installation and repair of HVAC systems. Known for exceptional customer service and attention to detail, I effectively troubleshoot issues, ensuring optimal system performance. Committed to continuous learning and maintaining safety standards, I deliver reliable solutions that enhance client satisfaction.
Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Overview
1
1
Certification
Work History
Service Technician
Belks Heating & Air Inc
03.2025 - Current
- Diagnosed and repaired heating and air conditioning systems to ensure optimal performance.
- Assisted in routine maintenance tasks, enhancing system reliability and lifespan.
- Utilized diagnostic tools to identify system issues efficiently and accurately.
- Maintained accurate service records to support warranty claims and future repairs.
- Followed safety protocols while performing installations and repairs to maintain compliance.
- Provided on-site customer support, addressing inquiries and resolving concerns promptly.
- Engaged in continuous learning of industry practices and technologies to improve skill set.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
No Degree - Air Conditioning Technician
Southern Regional Technical College
Moultrie, GA12-2025
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Power tool proficiency
Accomplishments
- Resolved product issue through consumer testing.
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Technician
Belks Heating & Air Inc
03.2025 - Current
No Degree - Air Conditioning Technician
Southern Regional Technical College
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