Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Over the Road /tire Technician
DLR LLC & Trucking
Dallas, TX
07.2009 - 04.2020
Inspected tires for wear and damage, ensuring safety compliance.
Mounted and balanced tires using specialized equipment and tools.
Performed tire rotations and alignments to enhance vehicle performance.
Assisted customers with tire selection based on vehicle specifications.
Collaborated with team members to resolve complex technical issues effectively.
Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
Sourced tires to meet customer quality and budget needs.
Operated machines safely and correctly, including tire changers and wheel balancers.
Delivery Driver/warehouse
BZO Wheel & Tire Distributor
Dallas, TX
10.2020 - Current
Transported tires efficiently to designated locations. regional or out of town.
Maintained vehicle cleanliness and performed routine inspections to ensure reliability.
Communicated effectively with customers to address delivery inquiries and resolve issues.
Managed time effectively to meet tight delivery deadlines consistently.
Trained new drivers on best practices for route navigation and customer service.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.