Hayden Pena
Oceanside,CA
Summary
Reliable team member dedicated to business success, and excited to take on challenging tasks. Strong customer service skills and can easily build rapport with customers. Quick learner with Crm and other software programs. Successful outside sales experience. I am looking to bring my strong work ethic and diverse skill set to a new opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tire Technician
Discount Tire
04.2025 - Current
- Installed and balanced tires efficiently using advanced equipment and tools.
- Assisted customers with tire selection and maintenance recommendations to enhance satisfaction.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Outside Sales Representative
Royalty Renewables
08.2024 - 01.2025
- Cultivated relationships with clients to promote renewable energy solutions.
- Managed customer accounts, addressing inquiries and resolving issues promptly.
- Exceeded monthly sales targets and quotas consistently.
Food Service Worker
Omni La Costa Resort & Spa
05.2024 - 08.2024
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Improved dining experience by maintaining clean and organized eating area.
- Fostered positive dining atmosphere by offering exceptional customer service.
Food Service Worker
Islands Restaurants
02.2023 - 05.2024
- Handled takeout orders and other inquiries over the phone with great customer service
- Prepared and served food items following health and safety guidelines.
- Collaborated with team members to ensure efficient food service flow.
Lifeguard
Legoland
05.2021 - 08.2021
- Monitored pool areas to ensure guest safety and compliance with facility rules.
- Provided first aid assistance during emergencies, ensuring rapid response and care.
- Conducted regular safety drills to reinforce emergency procedures among team members.
Education
High School Diploma -
Vista High School
Vista, CA06-2022
Skills
- Team leadership
- Customer Service
- Approachable
- Objection handling
- Positive attitude
- Quick learner
- Multitasking
- Problem-solving
- Attention to detail
Certification
- Drivers License
- Food Handling Certification
Timeline
Tire Technician
Discount Tire
04.2025 - Current
Outside Sales Representative
Royalty Renewables
08.2024 - 01.2025
Food Service Worker
Omni La Costa Resort & Spa
05.2024 - 08.2024
Food Service Worker
Islands Restaurants
02.2023 - 05.2024
Lifeguard
Legoland
05.2021 - 08.2021
High School Diploma -
Vista High School