Ricardo Perez
Las Vegas
Summary
Highly-motivated employee with desire to take on new challenges, and 2 years of experience in customer service. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Tire Technician
Discount Tire Store
08.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Store Associate
In N Out.
02.2023 - 11.2024
- Provided cash register operations and handled customer payments.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Demonstrated excellent customer service skills at all times.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Desert Oasis High School
Las Vegas, NVSkills
- Customer Service
- Payment Processing
- Customer Assistance
- Cash Handling Accuracy
- Effective communication abilities
- Organization
- Team Collaboration
- Team Leadership
- Product Knowledge
- Store Organization
- Cash Handling
- Goal-Driven
- Active Listening
- Engaging with Diverse Customers
- Flexible Hours
- Problem-Solving
- Friendly and Helpful
- Speech Clarity
- Cash Drawer Management
- Adaptable and Flexible
- Multitasking
- Relationship Building
- Excellent Written and Verbal Communication
- Creative Thinking
- Basic Mathematics
- Problem-solving abilities
- Time management abilities
- Inventory and Stocking
- Team Cooperation
- Decision-Making
- Attention to Detail
- Tire installation
- Wheel balancing
- Machinery operation
- Leak repair
- Decision-making
- Heavy lifting
Timeline
Tire Technician
Discount Tire Store
08.2024 - Current
Store Associate
In N Out.
02.2023 - 11.2024
Desert Oasis High School
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