Nicholas O'Connell
Franklin,TN
Summary
Driven Tire Technician with a proven track record at Discount Tire, excelling in tire installation and customer service. Leveraged technical knowledge and troubleshooting abilities to enhance vehicle safety and efficiency, boosting customer satisfaction. Skilled in team training and inventory management, demonstrating a commitment to excellence and operational improvements. Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over [Number] years in field. Customer-focused Tire Technician with skill repairing leaks, balancing tires and completing alignments. Familiar with oil changes, fluid flushes and other services. Adept at learning new technical skills quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Tire Technician
Discount Tire
Brentwood, TN
08.2022 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Inspected and maintained equipment to limit operational disruptions.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Maximized efficiency by coordinating changing and rotating of tires.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Promoted energy conservation by properly inflating tires according to manufacturer specifications.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
- Sourced tires to meet customer quality and budget needs.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
- Minimized downtime with proactive identification of potential issues during routine inspections.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
- Prioritized safety through proper disposal of hazardous materials and adherence to company protocols.
- Reduced inventory costs by accurately tracking stock levels and ordering supplies as needed.
- Achieved customer retention through attentive follow-up calls after service visits, ensuring satisfaction with completed work.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Identified problems and replaced worn tires on variety of vehicles.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
- Utilized specialized tools and equipment to safely remove and install tires.
- Tested tires for wear, balance and overall condition.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Educated customers about tire maintenance, repair and replacement.
- Evaluated tire tread depth and air pressure to verify proper tire inflation.
- Inflated tires to recommended pressure levels for tire and vehicle size.
- Replaced inner tubes and repaired side walls when warranted.
- Installed tire chains for winter driving conditions.
- Road-tested vehicles to assess tire performance and identify additional issues.
- Obtained quotes for tires from vendors and negotiated prices.
Food Server
Jim N Nicks Bar-B-Q
Brentwood, TN
04.2021 - 06.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Education
High School Diploma -
Fred J Page High School
Franklin, TN05.2022
Skills
- Tire Installation
- Tire mounting
- Tire balancing
- Wheel Balancing
- Punctuality
- Facility Cleaning
- Safety Procedures
- Troubleshooting abilities
- Oil Changes
- Air Compressor Operation
- Technical knowledge
- Torque Wrench Operation
- Vehicle Lifting
- Fluid Checks
- Time tracking
- Hydraulic Jack Usage
- Machinery Operation
- Maintenance Management
- Parts Lubrication
- Brake system service
- Mounting expertise
- Pressure monitoring
- Brake repairs
- Customer Service
- Decision-Making
- Hand and Power Tool Operation
- Wheel Removal
- Heavy Lifting
- Tire Rotations
- Safe Vehicle Lifting
- Tire Rotation
- Basic Machine Operation
- Tire Sensor Resets
- Preventive Maintenance
- Valve Stem Replacement
- Inventory Maintenance
- Issue Resolution
- Tire Damage Assessment
- Tire Reassembly
- Vehicle Wheel Mounting
- Equipment Maintenance
- Staff Training
- Power Tool Operation
- Equipment Setup
- Relationship Building
- Safety Protocols
- Proper Tire Inflation
- Customer Inquiry and Response
- Equipment Inspection
- Puncture Sealing
- Company Procedure Adherence
- Wheel Counterweight Determination
- Inventory Management
- Commercial Repairs
- Automotive Maintenance
- Hydraulic Jacks
- Emergency Repairs
- Invoice Generation
- Battery Checks
- Supply Management
- Service Reports
- Staff Supervision
- Battery Replacement
- Needs Assessment
- Work Order Assessment
- Air Filter Replacement
- Tire Casing Inspections
- Service Estimates
- Warranty Processes
At home/ family car repairs.
I have and still do most of the scheduled maintenance on my families and my own vehicles.
Languages
French
Limited Working
Timeline
Tire Technician
Discount Tire
08.2022 - Current
Food Server
Jim N Nicks Bar-B-Q
04.2021 - 06.2022
High School Diploma -
Fred J Page High School