Overview
Work History
Education
Skills
ASE
Timeline
Generic

Emanuel Guerra

Nashville,TN

Overview

11
11
years of professional experience

Work History

Vearo Specialist

Ingram
06.2019 - 12.2023
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
  • Transformed underperforming departments with strategic planning efforts focused on process improvement.
  • Followed all company policies and procedures to deliver quality work.

Automotive Technician

Lexus Of Nashville
06.2013 - 07.2019
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed safety and emissions inspections.
  • Investigated customer complaints to identify cause of malfunctions.

Education

No Degree - Counseling

College of The Sequoias
Visalia, CA

High School Diploma -

Spring Vale Academy
Owosso, MI
05.2004

Skills

  • Root Cause Analysis
  • Customer Relations
  • Quality Assurance
  • Supply Management

ASE

Held my ASE certifications while working at Lexus of Nashville. Although this is not a must to work in the dealership world. Pay can increase having these (7) certifications.

I also finished school through Lexus to be lexus and Toyota certified. This is 100 percent paid for by the dealer and car company and its at the technicians time. While not required to have. Certain warranty and recalls require this.

Timeline

Vearo Specialist

Ingram
06.2019 - 12.2023

Automotive Technician

Lexus Of Nashville
06.2013 - 07.2019

No Degree - Counseling

College of The Sequoias

High School Diploma -

Spring Vale Academy

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Emanuel Guerra