Emanuel Ledesma

• Conducted comprehensive mold inspections, consistently conveying findings, leading to recommendations to clients in understandable articulation.
• Investigated, resolved customer concerns related to potential mold growth, providing clients with assurance of comprehensive resolution.
• Generated detailed reports outlining inspection and testing results, demonstrating a careful approach to documentation while ensuring transparent communication with clients.

Lead Dust Sampling Technician

• Implemented strategies to educate clients on lead exposure risks, leading to heightened awareness, reducing associated health issues.
• Conducted thorough risk assessments, promptly addressing areas with elevated lead levels.
• Conducted visual inspections to ensure safety compliance, contributing to overall reduction of health risks associated with lead exposure.

• Communicated regularly with customers updating status of delivery, as well as any delays encountered on routes.
• Handled customer service complaints with utmost professionalism while providing knowledgeable responses to maintain trust, as well as company loyalty.
• Documented order details while interacting with customers with care, ensuring accuracy in all records.

• Provided training and feedback to support ongoing growth, developing a skilled and adaptable digital media team.
• Led a dynamic team in implementing and managing real-time live broadcasts, enhancing the church's digital presence and engagement.
• Troubleshooted various technical issues during broadcasting, ensuring seamless and reliable live streams.